
István Balogh
Simply unreliable. I’ve relied on Google Maps for my Vienna trips without a hitch. But occasionally, I dare to try the WienMobil app, and each time it manages to disappoint. Case in point: today (November 1st, a holiday—so naturally, I triple-checked the route). Yet, when I got to the U-Bahn station, surprise! The arrival times were charmingly off, yet again. Guess it’s back to Google Maps for me. Thanks for the adventure, WienMobil!
3 people found this review helpful
WIENER LINIEN GmbH & Co KG
November 6, 2024
Hello István Balogh, thanks for your review. Please let us know via support@wienmobil.at at which station and line the times are not correct, so we can check it thoroughly.

Crappoid Tab
I confirm that this app does not work properly. Useful to just look at bus and train routes, stops and ticket costs. But useless if you try to plan a city trip and actually buy a ticket. For example, as a tourist you dont know the names of the streets, you just want to select source-destination on the map, and that does not work properly.
5 people found this review helpful

A Google user
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It is very problematic with the tickets. I bought my new Jahreskarte a week ago and still nothing appears on the app, plus all previous payments (i.e. history) have disappeared. To make things worse, Wiener Linien hasn't even sent me the physical card... I have sent them 3 emails and no reply yet. [EDIT] After ~ 2 weeks it finally works. Still, not satisfied with responsiveness and communication.
4 people found this review helpful
WIENER LINIEN GmbH & Co KG
September 11, 2019
Hi, we're sorry for the inconvenience. There is a known issue with our ticket shop provider. We are working hard to solve the issue.