Bankwest

4.4
16.2K reviews
500K+
Downloads
Content rating
Everyone
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About this app

We know you want more from your bank without the hassle. So here’s a few ways that we’re making banking easier for you.  ​


The best bits​:
- Jump the queue and message us in the app, 24/7​
- If you’re already a Bankwest customer, open a new account in a minute​
- Stay in the loop with Easy Alerts. Set up customisable notifications that let you know about important activities on your eligible accounts, like when your funds are running low
- Set up a savings goal and keep track of your progress


Accounts​:
- View your top accounts in the Home screen​
- See your account balance​
- Nickname and reorder your accounts
- Swipe to copy and paste account details​
- Set up Pay ID
- Download a proof of balance and view your Statements


Payments:
- Make payments and transfer between accounts​
- Pay a bill with BPAY®**​
- Schedule recurring payments​
- Send payment receipts​
- View your payment history and limits​


Cards​:
- Activate, lock, or replace your card​
- Reset your card PIN​
- View your card details in app and copy and paste when online shopping​
- Pay with Google Pay™, Samsung Pay, Fitbit Pay and Garmin Pay


More:
- Login with a 4 digit PIN or TouchID/FaceID*​
- Find your nearest ATM or branch​
- Enhanced security with our ‘No Loss Security Guarantee‘***​
- Tell us when you’re going overseas​


Important things you should know:​

Easy Alerts are available for mobile personal banking accounts on eligible devices in which you have the Bankwest App installed and notifications enabled. Limited alerts only are available for credit products.

*Account opening time is for existing customers only opening a Bankwest Easy Transaction account

PayID Terms and conditions apply

**You must be registered for SMS authentication to set up PIN login or make payments to new Pay AnyBody recipients or new BPAY billers.

*** No Loss Security Guarantee is provided subject to you having complied with Bankwest’s Online Banking Product Disclosure Statement and neither you nor any authorised user on your behalf has contributed to the loss. For full details on ‘No Loss Security Guarantee’ refer to http://www.bankwest.com.au/security-centre/online-banking-security.

® Registered to BPAY Pty Ltd. ABN 69 079 137 518​

This app is only for Bankwest customers. Internet connection is required. Normal data charges apply. Standard call, SMS charges apply

Terms of use apply. Garmin and Garmin Pay are trademarks of Garmin Ltd and/or its related bodies corporate and affiliates. Terms of use apply. Fitbit and Fitbit Pay are trademarks of Fitbit, Inc. Terms of use apply. Samsung and Samsung Pay are trademarks of Samsung Electronics Co., Ltd. Terms and conditions apply to the use of Google Pay. Google Pay is a trademark of Google LLC.

Mastercard and the circles design are registered trademarks, and tap & go is a trademark, of Mastercard International Incorporated

Bankwest is a division of the product issuer, Commonwealth Bank of Australia ABN 48 123 123 124 AFSL/Australian credit licence 234945.  Any advice is general and does not take into account your objectives, financial situation or needs. Before acting on the advice you should consider the Product Disclosure Statement (PDS) and whether the advice, or product, is appropriate for you. A PDS is available from your local Bankwest branch, from bankwest.com.au, or by calling 13 17 19. Separate App Terms of Use also apply. Fees and charges may apply. Target Market Determinations are available here bankwest.com.au/tmd
Updated on
Jul 24, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages, Contacts and 2 others
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
Data can’t be deleted
4.4
16.2K reviews
Russell Scheetz
July 18, 2022
Inaccessible and horrible user experience. Since the new design, app is completely inaccessible (colour contrast of menu links at bottom not high high and tiny size), app is a bad port of the iPhone version as users are forced to force close or use home button to close app, which is inconsistent with Material Design Guidelines. EDIT AFTER REPLY FROM DEV: You don't seem to understand basic Android navigation behaviour. I understand how to log out, YOU don't understand how to close an app
7 people found this review helpful
Did you find this helpful?
Bankwest
July 18, 2022
Hey Russell, we're sorry to hear about your bad experience with the app. We will certainly pass this feedback on to the relevant team. If you've downloaded the latest version of our app, there should be a 'log out' button on the top right hand corner of your home page screen. ^John
Polly Claire
July 30, 2022
The app works well, but it lacks information. If I make a bpayment and forget to write down the reference number, I can't then find that reference number. Payments have little to no information on them, doesn't say who it went to only my description details. for some reason I can't save the watercorp bpay I have to enter it in as new every time. Payments also don't appear in order, its kind of all over the place.
Did you find this helpful?
Bankwest
July 31, 2022
Thanks for your review Polly. You can access further information about past payments in the Payments > History > Select the transaction. Otherwise for more detailed information the Full Desktop Site will help you get this information. ^Tom
Haley Parry
July 30, 2022
Overall the app is pretty good. It's user friendly and doesn't lag at all. However, I would really like to have some sort of quick balance or balance peek like other banking apps do. It's such a handy feature!
Did you find this helpful?
Bankwest
July 31, 2022
Thanks for your feedback and review Haley, really appreciate the feedback in particular about quick balance or similar. ^Tom

What's new

- We’ve upgraded all customers with a Debit Mastercard to Platinum, your card has been automatically updated in the card screen

- Updates to ‘My Details’ and changes to the customer verification process

- Minor bug fixes and improvements