Definitely LESS user friendly upgrade! Now have to do a lot more scrolling to make a payment as next button is at the bottom under all the optional fields, plus extra step to select payment and THEN payment type. It used to be super fast with all clicks, no scroll. You've totally broken basic UX principle of minimise user actions for common tasks! Not impressed at all!!
Took a while for Bankwest to get moving with a good app - however was quite happy with the version before *even though it was missing elements like (qucik check, bill split, shedualing etc) but this verison is just ridiculous!! I don't need to make payments on every page nor do I need to see if statements that the whole point of having a bloody app!! - I'm rolling it back PS FIRE YOUR FOCUS GROUP!!!
Sorry bankwest your still so far behind the other banking apps that are out there.... the updates arent worth it until you do a major update and have the features other banks do....!!!! Time to keep up with the new phone security/login features like finger print, retna and facial recognition. Get beta testers and catch up ive been a customer for over 20yrs
1/4/17 still same buggy app. Nothing different for Note Edge users. All you have to do is support this android version 5.5 in manifest. Since 2 years no fix. Same old layout. I only see transfer or account balance. I cant do anything else
Guys, it has been ages android devices have fingerprints yet your new look app is missing a basic feature to log us in with touch Id. Entering pin or passcode should be obsolete and next critical thing for a secure log ons. More important than a new look I guess!! Any idea when to expect this ?
The app has no fingerprint login option, despite the recent redesign. Your available credit is displayed prominently, with the amount owing in a tiny font size below. This comes across as a typical evil bank move.
We’re making banking easier.
For Bankwest Online Banking (BOB) customers using an Android smartphone:
- A modern, fresh new look!
- A simplified way to make a payment or transfer.
For all users:
- Additional information for more credit card transactions
- Locate the newest stores and ATMs.
- Minor bug fixes & improvements
We’re working on more great features for the Bankwest app and value your feedback. So please continue to rate and review our app.
The official Westpac Mobile Banking app for personal and business customers.