The app will not recognise my policy number and keeps coming up with an error. I also lodged a claim on the website and that is not coming up in the app either, even after I have already added all my other details. As an online only insurer cutting costs, a lot more work needs to be put into getting the software correct. Even after lodging the claim on the website, a short blurb tells you to click on the claim number to see an update of the claim status, but there's no hyperlink to click on. My renewal is coming up and I'm honestly so disappointed.
Had difficulty adding policy. Now I get an error trying to lodge a claim. Not fit for purpose
I can't even see my own policy details.
Doesnt work often when trying to submit claim
This app won't accept my policy number.
Nothing but errors when submitting a claim
Enhanced server stability.
Minor bug fixes.
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