Health Professionals Bank

Teachers Mutual Bank Limited

About this app

Everyday banking is easier than ever using the new Health Professionals Bank Mobile Banking App².

You'll find all the things you expect with a fresh new interface to make everyday banking simple, safe and fast.

Here's what's new:

* Track your spending
Know where your money is going with the ‘How I Spend’ feature. You can now track your spend for the month across different categories.

* Set a savings goal
Maximise your savings by setting a goal in your savings account. Create a plan to get what you want, from a new car to a dream holiday!

* Manage your PayID¹
Link your mobile number or email address to your PayID¹ – it’s much easier than remembering a BSB and account number.

* Manage your cards
Whether you’ve lost, stolen or damaged your card, you can lock and unlock it. You can also use the app to order a new one right away!

* Sharing payment receipts
Putting your receipts into the app can save you time in the future when you need proof of purchase or make a claim at tax time.

* Send secure messages
Don’t spend your precious time waiting on hold – contact us securely using the app.

* Update your details
Need to update your personal details? Do it securely in the app.

Please note: If you have used digital banking before, you’re ready to use the app. You just need to have your Member Number and Internet Banking Access Code ready. Members can find out how to obtain this at hpbank.com.au/faq

Important Information
1. PayID Terms of Use apply in respect of any PayID you create, attempt to create or request that we create for an Account and must be read together with any other terms and conditions that apply to the relevant Account. The complete PayID Terms of Use can be reviewed and accepted before you create any PayID within your Internet Banking.

2. You should consider whether this service is appropriate for you before acquiring it. For additional information please refer to our Security Guide for electronic transactions and the Mobile App Terms of Use. Internet connection is needed to access the Mobile App. Normal mobile data charges apply. We test mobile banking to ensure compatibility with the majority of popular devices, but cannot guarantee compatibility with all devices and operating systems.

Health Professionals Bank is a division of Teachers Mutual Bank Limited ABN 30 087 650 459 AFSL/Australian Credit Licence 238981.

We collect anonymous information on how you utilise the application to perform statistical analysis of aggregate user behaviour. We do not collect personal information about you. By installing this app you are giving your consent.

Ratings and reviews

This is the third time now, I've been asked to reinstall the app due to and ongoing "error". I can't access the app when I need it, I also just reset my password but it tells me the password is incorrect and now I'm locked out of my account. Tried to call to unlock the account, they boast about said app, on hold for 20 minutes, I gave up. Useless.

Simple UI, nice colours (not too bright or straining), easy to set up. Would like to see more features implemented, such as spending insights, budgeting tools, goal tracking, renaming accounts etc.

Keeps crashing "communication error". The way information is presented is not user friendly. Not a very good app!

What's new

This update includes new features to simplify your banking experience:

- Simple and Advanced transaction search
- Design improvements
- Ability to update contact details within the mobile app
- Snapshot of your total financial position
- Set account nicknames