What a poor service you've provided. You took simple services and ease of use and locked t h em behind closed doors. Have to sign up to services multiple times and keep receiving a text message to log in after I've correctly submitted my password. This shows why you're a failing company australia post. You simply don't get it fo you.
Can't give zero. Notifications have disappeared.... not that it was awesome since email was removed. How about LISTENING to you customers and give US the option of push notification; email notification OR SMS notification?? Currently there is a lot of anger venting and not even a hint that AUS Post are bothering to read the feedback. Disappointed.
Terrible service, terrible app Really aus post? A sms every time I want to log in? Sometimes I get no sms at all. You can't just send me a message when I have mail instead of a password? Hope you guys actually read the feedback here, as soon as I can I will gladly stop using your services.
Change makes unusable For some reason Australia Post now requires an SMS Code on top of the pin. Trouble is if you're on the same phone the message comes in on, it logs you out when you retrieve the code and then puts you in a loop doing again. Called "Customer Service" - person clearly couldn't care less and to AP clearly it IS an issue based on other complaints here. Unimpressed.
No updates I haven't received any Mailbox Activity updates since June '16 despite having mail to collect. Also, having to log in all the time from the same phone is annoying. At least the 4 digit code makes it a bit easier than the password.
This has to be the worst App in existence. The user experience terrible - to the point it's impossible to use. Why do you have so much security just for a business to see if they have mail. This app has more security than my bank account. Get rid of the two step authentication - it's absolutely ridiculous.
Updates for version 1.7.4:
We've been hard at work improving the Digital Mailbox experience on your Android device. Version 1.7.4 of the MyPost Digital Mailbox app delivers:
• An improved login experience.
• Support for international numbers.
• Behind the scenes performance enhancements and tweaks for a smoother MyPost Digital Mailbox experience.
We hope you enjoy the release and as always your feedback is appreciated!