Had a big problem using eat now recently. Ordered from a place i did not know stopped taking orders from this app. But the app still let me place my order and take my money. After talking to the place they said i have to get a refund from eatnow so i emailed them and they said the refund has been done. Over a week later the money still isnt refunded so i got in contact again with eatnow and they said the refund has been done and i have to check with my bank so i did. There was no refund what so ever so i contacted eat now again. This time i asked for the details of the refund transaction as instructed by my bank and they would not give me any info and just kept saying they have done the refund. Still havent got a refund to this point.
The restaraunts used to be good. Tonight was the worst we've had. We had a call from offshore saying the meal was delayed.. ok. But when we received it... welcome to salt city. Too many strikes... Dont take advantage of conveniece. $70 for $20 mall meal.
Placed 2 orders, one didn't turn up. Been on hold for 45 mins trying to get a refund. Total joke
The most dodgy app pay for my order never received plus they send me message they will refund my money in 3 5 working days its been a month did not hear anythibg from them from me 0 likes 0 thumbs up waste of money waste of time
Offered me a restaurant that phoned me back and told me that it was too far to deliver - 35km away! Also, no option to use a credit card. Pretty bad experience, won't use again.
you submit an order they take your money then they message you 10 mins later saying sorry shop is closed? and offer you a lousy $5 voucher? when you're $35 out of pocket as the refund will take 3 days to go back into your account... still no money credited back yet
- Sort by delivery fee
- Fixes for sorting by distance
- Improvements to the checkout process