Blank pages, no support from Tech Dept. It is loading blank pages on my android tablet and phone. Today it is loading some pages from the previous day but most pages remain blank, this is not satisfactory for a paid subscription, I want a response from the technical dept so that this can be fixed. Reading through other reviews I can see this has been happening since 2014.
Poor support from Fairfax and google - Fairfax fixed it Was enjoying this app & subscription until about a week ago the app has ceased recognising that my subscription is current. Contacted Fairfax and they said it's not their problem. Contacted google and they have indicated that all is well with my subscription. Only outlet is to post a poor review in the hopes that someone in the know will look into this problem. Fairfax finally acknowledged that the problem with the app and has rectified the issue. If only it wasn't so hard...
Good be better for subscribers Unable to do find the entertainment section that has the puzzles. It would be nice to have all the puzzles interactive like sudoku and the ability to save. Also a further fine addition would be the daily TV guide. It has improved greatly and is easier for novices too use.
Much improved Previous login problems made the app so unusable I had to cancel my subscription. These have been fixed and the app is very usable now. I have trouble accessing the content in some wifi contexts but that might be due to local policies. I've left the previous review to indicate the change. It was two stars. "Can't login. The page after login never stops loading. And when I try resetting my password via email link the page won't load"
Ok once you fight the set up Setup was difficult, took many attempts to have the app recognise then remember my log in details. Once set up the app works well. Only issue is it keeps changing my settings to display sections such as daily life at the top. I honestly don't care who did what on the red carpet, let me read my news!
Poorly designed app.. No crossword or latest news in Android version! Fairfax thinks iOS is the only version worthy of full development.. Shame Fairfax as there are far more Android tablets and phones than Apples.. Wake up or lose subscribers..
- Login bug fix
- Improved stability
[Nexus 7] Please update OS to the latest v4.4.2.
[Samsung Galaxy Tab 2] The app's layout does not fit after OS update to v4.1.2 due to its internal issue.