Frank Health Insurance

GMHBA Limited

About this app

Frank is now available in the palm of your hand, with our Frank App.

Designed to help members manage policies on the go, view the progress of claims and see remaining extras limits for the whole fam. Plus, no need to remember another password – securely log in with biometrics tech. How convenient.

You can tap your digital card to claim on the spot at your service provider, or lodge a claim in under 60 seconds from the comfort of the couch. You can also use Live Chat* to speak to real local people about your policy, so you can multitask while (binge) watching your fav show.

Here’s what we love about the app:

- Digital card for on-the-spot claiming (where available)
- Speedy in app claiming - with options to upload photos or PDFs
- Live Chat* - for help relating directly to your policy.
- Access to previous claims history.
- Make a premium payment - by credit card, debit card or direct debit.
- Easily check remaining extras limits.
- Request a new member card 

It’s easy as health insurance, in an app.

Not available for Frank OVHC (Overseas Visitor Health Cover) members.

* Live Chat only available during certain times of the day.  

What’s new

We’ve been working hard to improve your experience. This update includes:
• Bug fixes
• Card issue number available on digital card