Just downloaded the app. Made a fuel card login on my pc. Logged in to it on the app. Tried to add some credit but it failed. "Error code Lima." Tried again but now it says "velocity rule breached". Very poor user experience. The fuel price is about to go up and if I miss out I will not be happy !!
Frustrating way to register. 2 email addresses and 4 password attempts. It is one error code to another. your UX team need to learn a better process. Might as well use Google plus login and offer 7-11 account as add-on. No point in attempting to mine user data behavior by forcing user to use 7-11 account if your internal registration is a pain to use.
I used to use this app every week for my fuel as I need to refill at least 3 times a week. At first it was great but now it won't even let me put money into my account. Keeps coming up Juliet error or breach notice. It is beyond a joke now and has gone from a time saving way to get your fuel cheap to now just being a pain in the arse!
I live inner-city so the fuel is always top $, but it only compares the ones near me. I can see a few km away I could save 10c a l, but it doesn't let me lock in that price. I travel around so I'm better off just keeping an eye out and filling up when I see a good price. I'm actually less inclined to use 7 eleven as I feel conned.
It was a great app till I can't even login into it anymore. Already called customer service for help, but the things they try to remedy the problem is not working. Always get foxtrot or golf error. Please fix this. Got help from their customer service and WORKS. Thanks!
Fuel lock in function is useless when using to search for best local price as it is determined at 5:10am. As it isn't real time, you will most likely find the search store location function better as it will display real time price which is often cheaper. My local showed $1.369 while lock in price showed $1.399 at 1am. It still showed the same after 10:30am, si it looks like lock in is more than location price rendering the lock in search function redundant. Food freebies and discounts are its only saving grace.
We regularly update the app to make it better and more reliable for you. Get the latest version to make sure you have all the new features and best experience available.
A few of the new things in this update:
- A new menu tab bar - check it out!
- On-screen help to provide tips whenever you get stuck.
- Fix for users with display issues