
Lisa B
Very good, simple to use. Sign up. Free. Finding new medical services, checking existing, making appointments, paying, very easy. Can book for others too. Only "big" problem, when dr bookings cancelled/moved (by me or dr), doesn't show as that to me. Just says "changed", so I have to phone clinic to check to when, or if it's even there. Last week was checking some bookings, saw I had a 3:00 p.m. appointment & 2x 10:30am on same day. Clinic couldn't see the 3pm. I could. Would appreciate fix.
5 people found this review helpful

Daniel Opitz
The recent update has defaulted, when looking to plan appointments to book ahead, which is something many people need to do, to going down to a separate screen that requires you to scroll all the way back up to find the doctor and times that you were looking for every single time you scroll across on their available appointment list. The update has broken an app that was otherwise very useful. This information will be passed on the clinic.
HotDoc Online Pty Ltd
15 June 2026
Hi there, thanks for your feedback! I’m sorry to hear you encountered an issue. If you could please email us at help@hotdoc.com.au with some further information about your case, we’d love to look into it further for you. Looking forward to hearing from you

Emma Hoeboer
Hate! It used to be so easy to book available appointments just by selecting my favourite GP and Dentist centre and seeing all available appointments across all GP's and Dentists. Now that option is gone and it's so hard to navigate to. Was once 1 click is now like 10! Hate! Hate! Hate! It only works if you have a favourite clinician not a favourite centre!
HotDoc Online Pty Ltd
1 June 2026
Hi Emma, thanks for your feedback! I’m sorry to hear you encountered an issue. If you could please email us at help@hotdoc.com.au with some further information about your case, we’d love to look into it further for you. Looking forward to hearing from you.