I can never log in. I've deleted the app and redownloaded more than once. I just have to go through internet browser on my phone. edit: I've again deleted and redownloaded the app and it is working now. My rating has been bumped up to 3... The app outage has happened a number of times...
***Amended review - Issue Fixed. Thank you*** Not great. Can't log in now. Customer service can't help. No solution on the horizon either. Probably the worst thing you could do would be keeping customers from their money. I hope someone from ING reads these reviews and acts quickly.
Stopped working after the update, unable to use constantly says the same message. Blablabla were working on it.utter garbage. Update has fixed the issue thanks for letting me know.
Nice app, works well, easy to use. Why only 3 stars? No fingerprint login. given how long fingerprint readers have been available on major brand phones not having this feature is unacceptable. Even my power supplier allows fingerprint login.
Had this app when I had an iPhone and it worked perfectly. Now I have a Samsung I have to register ever time I try to log in. Or it tells me I can't log in at all. Either way it's not usable which is quite inconvenient. Hope whatever is going on gets fixed.
Haven't been able to log on for over two months! When I emailed the address provided someone contacted me asking if I live in Sydney and when I replied saying no I never heard back. Not professional. Or does ING only serve Sydney?
- Our previous release created an issue with some devices logging on, this issue has now been fixed. We apologise for any inconvenience.
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