I really like the concept of Liven. Saved a lot of money through it and the weekly deals whilst enjoying phenomenal food from its partnering restaurants! Keep up the good work!
UPDATE: In the end, I was contacted by a Liven agent, that helped me sort through the whole mess and apologised for the lateness in reply, as well as for falling short of customer's expectations. Even though the request I had made did not quite fit into their current system, the agent was patient enough to go through each step and rectify the balance as expected. Great job Bianca, thanks once again! :) I tried using it at New Thainatown, which is one of the new venues they added, and after we dined there and tried paying, the staff had no idea what we were talking about. They spoke very little english (!) so that made even more difficult trying to explain to them what this was all about. They tried calling one of the owners, and even they had no idea about Liven and the 'offer'. I emailed Liven with this complaint and received no response or even acknowledgment about the issue, which leads me to believe they are not a very serious, customer-focused business, and they cannot be bothered with resolving complaints about their service. If you do try to use the app, make sure to check the employees know what Liven is before dining there!
Really easy to use. Lots of restaurants in Melbourne. Very quick to pay
The idea that this is a cashback app is a scam. 'Cashback' on this app actually means money off vouchers for an increasingly smaller list of restaurants every time you 'request bill' You cannot recieve actual CASHback, you recieve tokens unless you are willing to spend $50 a year and then these tokens can be spent on any of these restaurants but you still do not recieve any cash back
The app is a great way to save money eating out! It's very accessible for customers and helps you explore local restaurants and cafes. Also they give you an option to donate to charity which I think is a great touch. I would definitely recommend this app to my friends and family!
I am a big fan of apps that make my life easier! Liven is appealing as it allows you to pay through the app alone. It's easy to set up & even easier to navigate. Liven has something for everyone! I'm excited about earning cash back & giving back to charities! The only thing I would like to see is a search box, a part from that - it's a great app! 5 stars
- New featured merchants list design