The process in using the app is straight forward and works fine. The last needed on a banking app is too much functions that never gets used or cluttered with too much advertising. One thing i enjoyed on the iphone version off the app was the single finger biometric login as opposed to always putting a pin number. Unfortunately android version does not support this yet and i have requested it be introduced in a not to distant future update.
Love the bank, don't love the app. I don't find it to be terribly user friendly. Can't look at details on payments etc, can't see what actual transactions are pending on your account, transferring between accounts requires restarting the app in order to see the available funds. All in all not a fun experience. Devs should have a look at the Commbank app and follow their lead.
For a company that is completely online they really need to get their technology sorted. Worst app ever. I have complained several times and all they say is to uninstall and install avain. Never works. Get your stuff together ME!
Very slow to login & use. Makes you login every time you switch to another app! Can't even copy/paste details for transfers, etc! The only banking app that does this. Great security feature?? More like a pain in the rear! We have phones that multitask for a reason! Also ME Bank transacting details are too cryptic and very difficult to make sense of. Also should make use of fingerprint option for authentication.
Deserves the 2 star rating. Slow app that is unreliable. No details for where my money is going to or coming from, which makes it difficult to sort out taxes, statements etc. The app needs a lot of improvement.
App is not working! Have similar issues as other users... App says "communication error, not connected to internet" (I am!!). Have uninstalled installed several times, no change to result. Please stop telling ppl there's nothing wrong with the app through customer service call centre, Investigate the problem and fix it. I was using this app frequently up until December, then it suddenly stopped working. Not happy that in all that time, no problem/solution has been detected at ur end.
We fixed a bug where text was running off the screen instead of wrapping around. Onwards and upwards.
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