The process in using the app is straight forward and works fine. The last needed on a banking app is too much functions that never gets used or cluttered with too much advertising. One thing i enjoyed on the iphone version off the app was the single finger biometric login as opposed to always putting a pin number. Unfortunately android version does not support this yet and i have requested it be introduced in a not to distant future update.
Love the bank, don't love the app. I don't find it to be terribly user friendly. Can't look at details on payments etc, can't see what actual transactions are pending on your account, transferring between accounts requires restarting the app in order to see the available funds. All in all not a fun experience. Devs should have a look at the Commbank app and follow their lead.
For a company that is completely online they really need to get their technology sorted. Worst app ever. I have complained several times and all they say is to uninstall and install avain. Never works. Get your stuff together ME!
Very slow to login & use. Makes you login every time you switch to another app! Can't even copy/paste details for transfers, etc! The only banking app that does this. Great security feature?? More like a pain in the rear! We have phones that multitask for a reason! Also ME Bank transacting details are too cryptic and very difficult to make sense of. Also should make use of fingerprint option for authentication.
Decent bank but probably one of the worst banking apps out there. Logs you out if you want to switch between apps, pretty rubbish. It's standard to get an "oops, something went wrong please try again later" message whenever you want to do anything, including logging in or checking how much money you have. Basically the app is horrible and you cannot rely on it working ever. I have never disliked an app as much as the me bank app.
The app is very simple, but too simple. Can see there's transactions pending through balance difference, but can't see the transactions. Layout of transaction details in transaction list is very chunky and hard to follow. Also the black and white and no colour at all makes it look super basic and boring. Cosidering it's either the app or a computer this needs to be better for those who don't have computers. Take a look at St George's app it's amazing.
We fixed a bug where text was running off the screen instead of wrapping around. Onwards and upwards.
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