Love the bank, don't love the app. I don't find it to be terribly user friendly. Can't look at details on payments etc, can't see what actual transactions are pending on your account, transferring between accounts requires restarting the app in order to see the available funds. All in all not a fun experience. Devs should have a look at the Commbank app and follow their lead.
For a company that is completely online they really need to get their technology sorted. Worst app ever. I have complained several times and all they say is to uninstall and install avain. Never works. Get your stuff together ME!
Very slow to login & use. Makes you login every time you switch to another app! Can't even copy/paste details for transfers, etc! The only banking app that does this. Great security feature?? More like a pain in the rear! We have phones that multitask for a reason! Also ME Bank transacting details are too cryptic and very difficult to make sense of. Also should make use of fingerprint option for authentication.
I joined me for the pure convenience and great rates. After numerous times of downloading their app without success of it even working (states connection issues as does with everyone else), im to reconsider with another online savings account because convenience, is non existant atm!!!!
App is not working! Have similar issues as other users... App says "communication error, not connected to internet" (I am!!). Have uninstalled installed several times, no change to result. Please stop telling ppl there's nothing wrong with the app through customer service call centre, Investigate the problem and fix it. I was using this app frequently up until December, then it suddenly stopped working. Not happy that in all that time, no problem/solution has been detected at ur end.
Terrible app. Account balances take 24 hours to update after transactions (even on 'everyday' accounts), so you have no idea how much money is actually in your account. Transfers between your own ME accounts take at least 24 hours also. Hard to read details of transactions when they finally show up. Pretty poor.
We fixed a bug where text was running off the screen instead of wrapping around. Onwards and upwards.
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