Completely useless This would have to be the worst app ever. The most frustrating thing is, it's been useless for well over a year. We keep being told they are working a new app and blah blah blah. Absolutely appalling. A corporation the size of Medibank shouldn't be treating their members like this. All you get is a generic response, " We are developing a new system ". It will come in the near future, what 2020 or something. DON'T BOTHER WITH THE APP.
Useless and waste of space Since you cannot check your limits or bonus of your cover on the app or the website after you logged in, the app is essentially a waste of space as members can check the details of their cover via the website anyway. The app offer no ease of functionality at all. Do not waste time installing. Go to your local branch to ask for a check on your limit instead. Disappointing.
Find a provider fails to find anyone. Cant see how much i have used in extras. Should be able to see how much my bonus is. Bit piss poor when i pay $230 a month. Please use some of you 4.6% increase to fix your app. Very disappointing
Just reading some other reviews I see I'm not alone with my dislike for this app that used to be quite helpful. Logging with email and password everytime is a waste of time considering we get nothing from it. It doesn't give personalised information. Why do I want to private message you to get that information when we used to get it from the app
Never works. Home function never loads. Pointless app. Call to advise that it doesn't work and after waiting ages on hold get brushed off.. Private health is so expensive, so a useful app should be a given! Website is just as bad!
The app is useless, will direct to use website. The app is useless, direct to use website. No long show the limit and amount claimed for each category! The service is getting worse. Is Medibank trying to move customers to other health funds? So disappointed!
· Bug fixes and improvements
· Small but significant improvements to streamline the login experience.
· New Look and Feel.
We love hearing your feedback! Please leave us a review or alternatively drop us an email at firstname.lastname@example.org