Unreliable/lies I have never written a review before but I have finally snapped it. This app will work wonders once out of every ten times. Other times it will tell you that you have already been picked up/unavailable/disconnected/or a number of other excuses that leaves you standing on a street corner like the good old days.
Rubbish cancels booking This app is rubbish. Tried booking a taxi. Went to check the booking and its cancelled. Tried booking again got a call go back and check my booking cancelled again. Tried calling their number and the ringing stops you get a recorded message and then no one answers. Uber looks better every day!
Terrible since the update Used to be great, then they updated it and it's terrible - can't see when your job has been accepted (always shown as 'not dispatched', even days later), can't track your taxis and you have to input your address every time. If you're looking for a way to take a great app and make it terrible, give these guys a call.
People are prejudice Not only did my taxi turn up 5 minutes early, but I've had no connectivty problems, my cab was before daylight and it was better having gps then waiting 25 minutes the night before for a cab (no app that night) So thank you for a decent app and I'm sorry people will give one star ratings at the drop of a hat (or IQ point)
Utter crap. As usual, taxis still suck. Even when you book them through an app, they still decide not to turn up. No wonder everyone use Uber.
Primitive It can't figure out my address? I enter 'sydney airport' and it asks me for exact street address? I have to create an account to use it? No wonder uber is doing so well. ..
The latest mTAXI app update includes:
- sleek new design
- improved GPS tracking
- in-app payments
- bug fixes and general maintenance
We always appreciate your feedback. Please send any suggestions, issues or accolades to app.support@13CABS.com.au