nib

nib Health

About this app

Download the nib App to manage your cover or if you’re new to nib, sign up for a free nib membership.

Unlock everyday health and wellbeing support, rewards, discounts and more. 

For members with health insurance, you can: 
• Make a claim and check its status 
• Check your Extras to see how much you’ve got left to claim
• Search our healthcare networks to get the best value from your cover
• Manage your cover and update personal details

Plus, all users can: 
• Unlock access to nib Rewards and save with offers from major brands
• Book a GP telehealth consultation or get a medical certificate 
• Have treatments delivered directly to your door
• Try our online health check and skin check for personalised insights

Ratings and reviews

The Scan With Camera option stopped working a while ago but has since been fixed in the 16/04/2025 update. Thanks! The Add Document option still says the app doesn't have File and Media permissions so you can't add a PDF receipt. The app needs to be repackaged with this option enabled.

Put the claim card on the main screen trying to claim and the card is in a menu and hard to find? where's the good user experience? the home screen is busy now and full of jargon. update: I'm not sitting here chatting to a bot that doesn't understand me. Please tell your developers to simply add the membership card to the home screen. It's simple. I don't want to stand at the dentist with my whole family trying to find a membership card. The app was better before and now over complicated.

Easy to navigate, including private health cover options/cost variations/features and access to help (from a real person, not a bot) if nec.

What's new

We make regular updates to the nib App to continually improve your experience as a member. In this release, we’ve been busy bringing you performance improvements and bug fixes.