Absolutely rubbish app! You'd think a large company like Optus could afford to employ a decent developer to make their app work as it should. At the moment it's atrocious! Always crashing and tapping on buttons don't seem to do anything. FIX IT ALREADY OPTUS
This app is nothing more than an advertising platform full of adverts for stuff I don't want. Doesn't show any data of my use over the last week, let alone last month or year. I know that the data on my recharges is there at Optus: I went into a shop and looked over the storekeepers shoulder when he checked my details. Useless oversized advertisement app. Faster and less buggy to recharge over the phone.
It sucks. There are plenty of errors. I can't login to pay or check my account usages. I have installed and reinstalled and its still the same. I have called them and they put me on a 3 hour wait. For good company you're gonna lose your customer if you don't treat them better.
Latest update failure, useless add ons. I need a quick app just to check my balance, not the useless optus perks. EDIT: After a year or so, still bloated and full of ads that I do NOT need. Please skim it down.
Just like Optus website this app is horrible. The UI isn't too bad however the billing section is frequently broken and inaccessible and the data usage meter takes 24-48 hours to update which is completely useless for keeping track.
No nonsense approach...easy to recharge kids accounts seperately...easy to upgrade and talk to someone. I hate waiting and talking to call centres overseas where communication is more challenging. This app has saved me a lot of time.
Quicker access to Optus Perks without having to register or sign in.
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