Review from Nicole Birnie
Can't access your bills. This problem has been happening for a while now and still not fixed. Want there money on time but we can't access our bills on time. Very slack Optus
one of the most unorganized company ever, i placed my order in their website and i have to chat to them every time to remind them i have not received this and that. i dont have plans with them i can cancel anytime imagine if i placed the order in contract i would regret immediately. i would not recommend them.
Track nbn order? This is just ridiculous, upon installing this app it shows a page to track your nbn order and that's as far as it gets you. As a new customer, I expected better, no different to the other one really. Update fixed nothing, great job.
Over time this app has become increasingly unfriendly to use. The ability to check our bill has resulted in an error message for about 6 months now, maybe more. When is this going to be fixed? Update: the updated app version is working perfectly. Thanks for sorting out the glitches.
Works OK, but quite flaky for a big corporation. Data breakdown is non functioning. They need to spend less energy on the 'for you' tab, which is nonessential, and nail the 'service' tab.
My data breakdown constantly shows 0% of 0 MB. Yes I have tried uninstalling the app, restarting my phone and reinstalling multiple times. It was fixed once through online chat and then broken again. The next fix I was promised never happened and the follow ups didn't help
I was just about to delete this app but then I saw the new update. It seems to be the way it was before the last update. The last update was absolutely horrible. I will add 5 stars back when I've explored the app and had it for abit. The billing part is back and seems to be working.
• Enhancements to support upcoming plans
• Minor general improvements
The official Westpac Mobile Banking app for personal and business customers.
The PTV app is your free tool for journey planning on Victorian public transport
Use Express Plus Centrelink to access your Centrelink services on the go.