Review from David Mitchell
1st and foremost I want to be able to view Billing - Which of course you cant.. Please! Get some 12 year old to build a better app for us.
To totally useless app it's a total joke. Chat doesn't work. No support. Now can't access a single thing inc bills or data usage. FIX ASAP OPTUS YOU PATHETIC COMPANY
Can't add Optus travel packs or do anything on the app anymore. Used to work but now nothing works. Really annoying been like this for a quite a few months now.
I swear to god Australians makes the worse apps and dont listen to us actually, act like you guys listen to us but you dont if you did i wouldnt be saying this. How hard?? Isnt this why you guys made whats called review and feedback??
After not being able to access my billing for a couple months now I see there is an update. Only to be let down because you haven't fixed the problem. Instead you've added stupid lil things that no cares about. Fix the issue first then add the extras
Finally there is an update but instead of fixing the "error" billing issue, you guys just completely update the rest of the app. Many people have not been able to access their billing through the app so please fix asap!
Not sure what these idiots are thinking about updating an app that was working. I can't see my international component anymore I got on chat and some moron told me to reinstall the app. When you go to their page to do that it downgrades you from 4.13 to 4.12 then you have to do an upgrade to get back to where you were with your original app that doesn't bloody work. Did anyone beta test this up or do you just pull it out of your useless butts and throat at us and hope for the best. As you may have gathered not impressed fix it Optus I don't want this to end up being like bloody Vodafone and the other idiots that can't get anything right.
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