PayStay

2.6
7.88K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The PayStay App provides a simple method to pay for your parking via your smart phone. Where data is available PayStay has the added benefit of being able to show parking locations with real-time availability.

After registration you can use the PayStay mobile app like an advanced parking meter in your hand.

It couldn't be easier. Say goodbye to coins, paying more than you have to and the stress of rushing around to top up your meter.

All fees are deducted from the credit card that is linked to your PayStay Account.

Registration is quick and easy. So sign up to PayStay for hassle-free parking payments.
Updated on
Dec 21, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
7.77K reviews
Samuel Woods
April 17, 2024
The app has frequent glitches and tech issues and the customer service when contacting PayStay is poor. Unfortunately, at this stage a lot of councils are using the app exclusively for parking, so the customer is out of luck for choice. The app has recently been updated so hopefully that fixes the tech issue but the customer service is still going to be an issue.
Rob Nicholson
January 25, 2024
glitchy - running on android 12, tried to "start parking" & app would respond "please wait" & then would just minimise the window without indicating that the transaction worked. Tried a couple of times & then closed & reopened the app, after which in parking history I had 6 tickets concurrently for the same car in the same location. Not impressed. Maybe I'm using it incorrectly, but I expect a "parking has now started" msg at a minimum & app shouldnt open multiple tickets for the same thing.
4 people found this review helpful
Orikan
January 25, 2024
We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at customerservice@paystay.com.au.
Magnus Celander
January 4, 2024
Absolute garbage. Byron council have these installed. Several of their faulty meters refuse to accept card payment. Three of us individually tried to download and set up this app so that we could pay for parking. It wouldn't complete the sign up process for any of us. Tried again several hours later over wifi - same issue. Stuck in error loops without any way to resolve the issue (nor pay for parking). How a council decided to rely on this pathetic app is beyond me. Ended up simply not paying.
7 people found this review helpful
Orikan
January 9, 2024
We apologise for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us via customerservice@paystay.com.au and we will be happy to help you further. Please note that Meters are managed by the relevant council and should be reported to them as such.

What's new

Minor fixes and improvements