My Family Lounge

2.8
656 reviews
100K+
Downloads
Content rating
Everyone
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About this app

IMPORTANT: Your child care service must enable functionality in order to use My Family Lounge. Please contact your service to see if this is possible.

My Family Lounge allows parents/guardians to book their children in to a child care service where the service subscribes to this app.

My Family Lounge gives the parent one easy-to-use place to view any published daily journals, observations and images.

My Family Lounge gives the parent the flexibility to instantly book in casual days at the press of a few buttons, securing their place at the service instantly. The booking calendar will confirm availability and allow the parent to see when their child is booked in and if there are additional positions available.

Where a child care service has subscribed to the QK Journeys or QK Enrol products distributed by QK Technologies, parents are issued with a login to manage their child’s portfolio or bookings.

The key features are:

• View and update your pay method
• View your child's portfolio (published daily journals and observations)
• View and share images of your child
• Subscribe to push notifications which are published whenever new content is available
• See live availability of places within a service
• Manage 1 or more children from a single login
• Manage casual bookings for Long Day Care, Outside School Hours Care and/or Vacation Care
• Cancel bookings where the service's policy allows
• Flag that your child will be absent due to illness or holidays
• View contact details for your centre

Known issues:

- The shortcut installed to your home screen by Google Play may cause various issues. Please delete and re-add the shortcut from the application list if you experience any problems.
Updated on
Apr 30, 2020

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available

Ratings and reviews

2.8
656 reviews
A Google user
November 14, 2018
Up until the last week or so the app would randomly close on me, it could be up to 10+ times (in one session) before the app would allow me to view the daily journal & observations folder, each time a pop up would tell me there was an error & would ask if I wanted to report it, I only did half the time as it was just happening too many times. About 2 weeks ago I stopped receiving the update notifications so I didn't look for about a week. When I went back on the majority of the journals, observations & photos had been deleted (or archived - not sure where they've gone) & now it seems to work correctly & I've been getting the notifications again too! So provided it keeps working it's great but when it doesn't its a pain in the butt!
5 people found this review helpful
A Google user
October 17, 2019
Navigation not intuitive at all. Too my clicks to get information. I have 2 children attending before & after school care & only a scroll list to choose from among 10 different sessions.That is just poor design!. Easier to have a simple hierarchical drop down menu to select by child or session type. I downloaded the app after a frustrating experience on the desktop/website. Mobile app did NOT help.
1 person found this review helpful
QK Technologies Pty Ltd
October 21, 2019
Hi, We are planning a refresh of the calendar view in the new year. Once we have released it we'll let you know.
Bree Addison
October 31, 2021
So far we're not off to a great start. My install went fine, and it seems fully functional. My husband installed the app and got stuck unable to add the centre, the search comes back with no results. We thought maybe a set up on the computer would be easier, but his email and password aren't recognised on the desktop version, even though they're identical to the app login details. Based on the reviews, I'm preparing myself to hate this and just email my centre when we need changes.
10 people found this review helpful

What's new

Parents can mark their session as absent today or in the future.