Seatfrog: Upgrades & tickets

Seatfrog Pty Ltd

About this app

Are you sick of standing at the freezing cold train platform, waiting for that delayed carriage that may never come? Are you tired of cramming into said carriage (if it does turn up) like cattle, your nose hovering in someone's ear? It’s time to hop on over to Seatfrog.

Download the Seatfrog app and leap into a world of flexible, first-class train travel. As a Seatfrogger, you can book train tickets to thousands of destinations across the UK and swap your journey on the day, without delay. You don’t have to miss out on life’s best moments anymore.

Oh, and if you think you have to have a **fat wallet/be a big spender** to travel First Class (darling), think again. You can upgrade from a standard seat for as little as £10 by entering our daily auctions. Place your bid, and if you win, we'll put you in a lavish seat with extra room and all of the luxuries that come with it. Lovely.

Oh, you can also buy instant upgrades, which are still dead cheap compared to the usual eye-watering asking prices.

Here are our mighty Seatfrogging partners:

Great Western Railway, Avanti West Coast, TransPennine Express, CrossCountry, East Midlands Railway and London North Eastern Railways. Plenty of top-notch routes to enjoy in pure luxury. We’ll toast to that.

Train travel doesn’t have to be a drag. It’s time to get things back on track. Download the Seatfrog app.

Intrigued? Visit [http://help.seatfrog.com](http://help.seatfrog.com/)

What our Seatfroggers have to say:

- "Thanks @Seatfrog! Sat in first class en route to London, lovely, sunny day, total comfort and room to get a load of work done, and a beer to boot. What's not to love!’ - @Bainbro
- "Living it up in first class this morning up to Durham thanks to @Seatfrog" - @cassandra_gw

What the media have to say:

- "From time-to-time, we see companies tackle problems in a way that makes you wonder why it wasn't done long ago. Seatfrog gives us that feeling." - Jon Russell, Techcrunch

Ratings and reviews

I don't think the developers use the app, because it's unwieldy. It's got some plus points but needs to be changed so that's it's quicker to use, especially when you use it a lot. Update: the app switched my bid from the train I was about to catch to one 24 hours later, which I had no inclination nor opportunity to catch. There's no function to cancel this bid, so I expect to be billed for an upgrade for a train I caught 24 hours earlier. The email helpline provided bounced back. Amateurish.

This is a great idea but so frustrating using the app. Initially it just didn't work. Wouldn't hold my card details. Support eventually replird to my email after 7 hours - and told me to try the workaround that had already failed. However after deleting the accounts I'd set up and trying again I eventually got an upgrade. So in the end I'm a moderately happy customer.

Poor interface that's regularly glitchy! Platform is not as cheap as it used to be since they decided to introduce a "savings fee", the name of which is just frankly patronising (just call it a booking fee 🙄 don't tell me I have a £0 booking fee then charge me a £3 savings fee!). They also appear to have increased the hidden auction break points on routes a few times in recent months which is the shame.

What's new

Keep your app updated to ensure you get the latest and best Seatfrog experience. In this latest update we’ve resolved an issue where customers were unable to get a payment card added.