I have tried several times to book a cab for tomorrow morning but it kept failed. It was working fine before this latest update.
Very poor experience - twice. First it couldn't find my location so couldn't use app. Next time it did work to book and got to my destination to find the credit card option for payment didn't work. Will continue to use Uber!!
Taxis Combined are a load of crap to book with! I now walk to the main road and hail a taxi.
Silver service is the best taxi fleet in the market. Thanks for making online booking an easy experience.
I live in a major street in a famous suburb. This app can't find me despite every other mapping software showing me in living colour. I often go to the biggest airport in Australia and this stupid app keeps hounding me for a street number. How the hell does anyone know what the street name and number is for Sydney airport? The app often crashes. You can't contact a driver. You can't rate your ride. Amateurish and dysfunctional, much like the taxi Industry
I pre-booked a taxi for getting to the airport this morning. Nobody showed up. When I clicked the map it showed my taxi traveling in the opposite direction away from me before crashing each time. When I used the "call driver" feature it just rang out.. zero response. Fortunately I live in a suburb where many taxis go through so I was able to use Go Catch to book another taxi that came within 2 minutes. I thought I'd give this a go, but alas, I will be returning to Uber and Go Catch which at least have a ratings based system for driver & passenger to avoid these kind of no shows. Also, the technology works on those apps.
The Silver Service app is regularly updated to ensure you have a superior experience each and every time.
The latest update includes:
- A new menu for quicker bookings to pre-selected addresses such as home, work and the airport
- Verification fix for international numbers
- Minor bug fixes and enhancements
Your feedback is important to us, please send any suggestions, issues or accolades to app.support@13CABS.com.au
Thanks for choosing Silver Service