I just signed up to Suncorp but boy does the app lack features. Looks like Suncorp need to really listen to all this feedback and update the whole app. So many features are missing. I always use apps and online to bank if it's not updated soon might as well go back to the big banks
Don't ever get a home loan with this mob. Absolutely woeful customer service. Tried four times to set up payment for mortgage over phone without success. Not good enough
Give you more stars when NFC and fingerprint login is ever implement. Also Jacob from the Suncorp team, please don't replay with stock "we are looking into it". Less talk more action.
Latest update only changes the logo in the app, no other change to even the UI let alone functionality. Surely that's something that could have waited to be pushed until there was new functionality like the NFC you've promised for years and never delivered. Suncorp hasn't even signed up with android pay to allow people to get around the lack of NFC that way. This app is becoming a joke while your competitors surpass you at every turn in their app functionality. Do your Dev team even actually work on new functionality or is it an as hoc thing when someone at head office decides we can have that functionality now. Catch up Suncorp.
This app need to be updated, used to be one of the best app, but now it's lagged behind the competitors, no nfc pay, no fingerprint login, only able to transfer $2000 per day, as business this is very low limit
I am lucky if this app works 1% of the time. Totally useless!
· You will notice we have changed our logo. Gradually, our customers will start to see our new logo on our websites, social media pages and advertising. With the sun at its core, our new logo represents Suncorp’s history and looks forward to creating a better today for all Australians.
· Brighter Super customers can now see their account and access the Superannuation portal from the mobile app.
· Everyday Super customers can now access the Superannuation portal from the mobile app.