My Vodafone

Vodafone Hutchison Australia Pty Ltd

About this app

Stay on top of your plan or prepaid service with My Vodafone. View and pay bills, recharge your prepaid service, check your usage and update your account settings.


Check your usage
See how much of your included data and international call minutes you have left.


Manage your plan
Pay your bill, change plans, manage direct debit, or view recent bills. You can also purchase add-ons.


Manage your prepaid service
Recharge your prepaid service using a credit card, voucher or PayPal. You can also view your recharge history.


Manage your nbn™ service
Pay your bill, manage direct debit, or view recent bills. You can also check your installation appointment, activation date or track delivery of your modem.


The features of the app are subject to change. The app is free but download charges apply for downloading from the Google Play Store. Non Vodafone customers can download the app however data charges will apply as per your plan rate. When accessing the app overseas, international roaming charges will apply. When on Wi-Fi, My Vodafone may not continuously update if you’ve logged out of the app.

Ratings and reviews

Vodafone Australia is nearly useless. In remote areas, you have a better chance of service with a wire and coat hanger. In country towns, it is nearly unusable, and in the suburbs of major cities, it is very poor, with two bars of relative signal strength at best from my home, and gets disconnected multiple times daily. I can't believe I'm paying top dollar for this shockingly terrible service. 🔥😡🤬

Genuinely awful service. I cancelled my phone number months ago and I assumed that I would be billed for it. After leaving the country and no longer having Vodafone service, I can't access the app or login to my account at all. I've called customer service a dozen times and have just given up. For context, that's about nearly 300 AUD they stole. And now I can't do anything but watch as it the check constantly bounces on their charges. Working overseas will put me in debt to pay it monthly.

Demands you either give it biometric data or spend 10 minutes each time trying to access the app with a very broken sms/email link system that only works 10% of the time. Both of these options are entirely unacceptable and plagued with issues, but I would rather spend 10 minutes or change providers, than use biometrics.

What’s new

This latest version includes:
- General UI notifications for pre-paid customers