My Vodafone

Vodafone Hutchison Australia Pty Ltd

About this app

The new My Vodafone app gives you a simpler way to log in, more control of your services, and better design.

Fresh, new look and feel
• Updated layout that makes everything easier to find.

Simple, secure login
• Log in with just your email and password or use biometric ID.

All your services at a glance
• See all your plans and usage in real time.
• Check data, calls and balances instantly.

You control what matters
• Change your nbn technician appointments at any time.

Track your usage
• Track your data, calls and texts.

Activate your prepaid SIM
• Whether you have a SIM card or eSIM, activate your service in the app.

Billing made simple
• View and pay your bill with just a few taps.
• Keep track of previous payments and manage your payment methods.

Recharge
• Top up instantly or turn on auto recharge so you never run out.

Get help when you need it
• Find answers fast or live chat with ToBi.

Device compatibility
• Supports Android OS X and above. Older versions may not be able to download the new app or may experience reduced functionality.
• The app is built for mobile phones so we recommend using My Vodafone web for the best experience on tablets.

Ratings and reviews

A complete mess. The new login process does not work, so now I have no access to my account. It just throws up error messages no matter how many times I try to login with the details I used to set up the new login. I called Vodafone to get help and the response after being on the phone for over 30 minutes was they would raise the issue and someone would contact me.3 Days no one contact me

Why do literally none of the buttons work other than the "buy more stuff" ones? I can't even look at my account or even look/pay my bills? I luckily had my old phone that was logged in, or else I wouldn't have been able to get in because this new email log in is disappointing to put it nicely. Used to really like Vodafone, but I think it's time to move on.

Set up the new email and password and now I can't get in on the app at all. Just keep getting an error message that "something went wrong" ... Have had to resort to recharging by phone which I haven't done in forever and is way less convenient and more time consuming. Hard to believe the old clunky log in process was actually better than this one seems to be - at least I could get in using the old one

What's new

In this release you’ll find:
- Bug fixes and performance improvements
- Enhancements to help us better diagnose and fix app freezes and other glitches