Does not save my added property even though the app says it was added. Tried on a Nexus 5 phone and a Nexus 7 tablet. Tried with my street address and metre number. I reported to western power that I had partial power. Was advised to use this app but it refuses to save or show my added property so this is fundamentally flawed.
Flawed Said there are multiple properties when I typed in my address, the exact same one that's on my power bill. Admittedly the meter # worked though, so it's not completely flawed. Now it's telling me the power is on when it's most definitely not. The website also says power is down for my area.
No outage notifications We have a scheduled power outage today, so I was expecting to get a push AND an SMS notification. I got an alert from another source about my server being offline, as expected, but nothing from this app. Opening the app allowed me to see that the power should be on in 30mins, but we will see. I was expecting an all day outage.______edit: Just got a push and SMS advising that the outage will be longer than expected. Added a star, 4 stars now
Useless Power is definitely out in my area from huge storm, verified by Western power site and the fact of no electricity. App says I have power. Tried to register but only option for sms code was email which I can't access as I have no electricity and don't have it on my phone. Not user friendly.
Seems an amateurish app For a professional company to put out such an app seems ridiculous. It's like Monty Python wrote this. Firstly my address was not recognised. (still get the bills though) then notifications didn't work. Then they worked but the power did not go off. Now I find that the in app messages, indicated by a red number on the icon, cannot be deleted once read. 2 stars for not corrupting my phone and looking pretty.
Waste of time Shows power is on when we had no power in Kalbarri for near on 2 days, rang customer service who were helpful, took more information off me (email and ph No) but no feedback or contact yet, typical of Western Power, so don't waste your time using your data on this Faulty App, forget about compensation as Western Power will shift the blame every time, someone please start a Western Power facebook page so everyone can share their frustration.