I thought people were joking about the 50cent charge. Nope. It is still there in the T&C's. Other than that, couldn't see an issue with the app at all. I also have concern about liability. Wilson states in the T&C that they pretty much take no liability at all regarding the use of app, and they were talking around credit card fruad. Not sure if that is a normal thing, but that had me concerned about data breaches. Anyways, I uninstalled the app. I'll just pay at the booth. Real shame, cause most companies are pushing for self-service apps like this. Why penalize customers with additional admin fees????
Personal details and credit card required during sign up
Awful app, ripoff company. Only loaded it because the machine wasn't working and I know Wilson's predator inspectors will be ready to pounce with a fine. 50¢ transaction fee on top is rediculous. Bring on disruption in this sector.
Have all my details on this app and still got a fine 65$ because the transaction didn't finish on my phone, when they could have simply sent a notification through the app and provided an opportunity to pay for the parking via the app instead here is their greedy response.... A short grace period is allowed for drivers to park their vehicle and immediately go to a ticket machine to obtain a ticket or to use the epark booking. However, this does not cover time to leave the car park prior to paying for your parking. The pay by epark booking shows that you did not pay for your parking until 12:00AM after this Notice was issued at 10:04AM. We regret to inform you that the above Parking Breach Notice has not been cancelled. Payment (65$) for the Notice must be made within 20 days of the date of this letter. Please note that a further recovery cost of $15.00 may be incurred if you fail to pay this notice by the due date.
Rip off!! Charged a 50c transaction fee to use it! Don't maintain your parking pay point to force more people to use it and it's win win for Wilson parking. Should be bought to the attention of fremantle council but I am sure they get enough kick backs from Wilson to see it as not a problem.
Convenient to use, but why discourage people by charging a $0.50 transaction fee? You should have the option of PayPal too. People don't like giving out credit card details.
epark users - thank you for your fantastic feedback! Based upon this, we’re now excited to release version 1.2.1.
This update introduces a brand new redesign to the epark brand.
Enjoy - we’ve got more exciting updates coming soon!
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