15.1K reviews
Content rating
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About this app

myGovID is the Australian Government’s digital identity app that allows you to prove who you are and sign in to participating government online services.

The myGovID app is different to myGov. You can use the myGovID app to sign in to your myGov account.

Set up your myGovID in three easy steps:
1. Download the myGovID app
2. Enter your details – including your full name, date of birth and a personal email address that only you have access to.
3. Verify your identity to increase your identity strength. There are three identity strengths – Basic, Standard or Strong. Increasing your identity strengths allows you to access more services and better protects your identity.
Increase your identity strength by verifying your Australian identity documents, like your passport, driver’s licence and Medicare card. These documents are checked against existing government records. You can also choose to verify you photo, this is a one-off face verification check, to further increase your identity strength. The app scans your face to check that you’re a real person, the right person and verifying in real time.
You need to be 15 years or older to set up a myGovID. However, age restrictions may also apply to use some government online services. To find out if you’re eligible to use a particular service, check its terms of use.
Your personal information won’t be shared without your permission - putting you in control. myGovID is accredited under the Australian Trusted Digital Identity Framework which strictly controls how your identity data is collected, stored and used. It uses encryption technology as well as the security features in your device, such as fingerprint, face and password. This is to protect your identity and help prevent other people accessing your information.

Your myGovID is unique to you – don’t share it with others.

If you need help or more information visit www.myGovID.gov.au
Updated on
Dec 4, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Photos and videos
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

14.6K reviews
Nina Scurr
November 23, 2023
If I could give this a big fat zero I would. After several attempts to create an account for my husband, which he requires, to access work information we are still going around in circles. it's been updated, uninstalled and reinstalled more times than I care to admit to and it just freezes, or gets stuck loading. We managed to get as far as entering drivers license information only to be told it was incorrect (which it wasn't) and couldn't be verified. Absolute garbage app, FIX IT!
3 people found this review helpful
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Max Barrett
October 25, 2023
I'm not sure whether this is an issue with the latest update, but the app on my Android 14 device no longer communicates with any of the government services it is meant to. Getting the four-digit code is all fine and dandy, however the app does not let you accept it. End result: completely locked out of essential government services until the app is fixed.
5 people found this review helpful
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Marius Kloppers
November 3, 2021
Zero unfortunately not possible. Not sending out the confirmation emails to set up account at them moment. Stopped at the first hurdle. Luckily, there is NO alternative method on web browser to register. The iPhone version is even worse - geoblocked to Australia accounts only; since Australia is the world and there are none of us living abroad. What a complete piece of "brought to you by your tax dollars" piece of work. (How does one recognize the government app? It is the one that does not work.)
124 people found this review helpful
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Australian Taxation Office
November 3, 2021
Hello Marius, Thank you for your feedback! We are aware of an issue effecting myGovID registrations. Can you please contact us at support@mygovid.gov.au with the device your using and the email domain you are using.

What's new

• Improved performance, stability and user experience.
Find out more and provide your feedback at www.mygovid.gov.au/feedback