2.0
13.1K reviews
1M+
Downloads
Content rating
Everyone
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About this app

myGovID is the Australian Government’s digital identity app that allows you to prove who you are and sign in to participating government online services.

The myGovID app is different to myGov. You can use the myGovID app to sign in to your myGov account.

Set up your myGovID in three easy steps:
1. Download the myGovID app
2. Enter your details – including your full name, date of birth and a personal email address that only you have access to.
3. Verify your identity to increase your identity strength. There are three identity strengths – Basic, Standard or Strong. Increasing your identity strengths allows you to access more services and better protects your identity.
Increase your identity strength by verifying your Australian identity documents, like your passport, driver’s licence and Medicare card. These documents are checked against existing government records. You can also choose to verify you photo, this is a one-off face verification check, to further increase your identity strength. The app scans your face to check that you’re a real person, the right person and verifying in real time.
You need to be 15 years or older to set up a myGovID. However, age restrictions may also apply to use some government online services. To find out if you’re eligible to use a particular service, check its terms of use.
Your personal information won’t be shared without your permission - putting you in control. myGovID is accredited under the Australian Trusted Digital Identity Framework which strictly controls how your identity data is collected, stored and used. It uses encryption technology as well as the security features in your device, such as fingerprint, face and password. This is to protect your identity and help prevent other people accessing your information.

Your myGovID is unique to you – don’t share it with others.

If you need help or more information visit www.myGovID.gov.au
Updated on
Aug 25, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Photos and videos
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
2.0
13.1K reviews
Marius Kloppers
November 3, 2021
Zero unfortunately not possible. Not sending out the confirmation emails to set up account at them moment. Stopped at the first hurdle. Luckily, there is NO alternative method on web browser to register. The iPhone version is even worse - geoblocked to Australia accounts only; since Australia is the world and there are none of us living abroad. What a complete piece of "brought to you by your tax dollars" piece of work. (How does one recognize the government app? It is the one that does not work.)
86 people found this review helpful
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Australian Taxation Office
November 3, 2021
Hello Marius, Thank you for your feedback! We are aware of an issue effecting myGovID registrations. Can you please contact us at support@mygovid.gov.au with the device your using and the email domain you are using.
Chilnts
November 4, 2022
Zero stars. Such a waste of my time trying to set up and verify my driver's licence with details exactly as shown on my licence, which were then rejected as incorrect. Now I'm locked out for a day. Also after updating the app as required when I opened it for the first time in a while, I have to enter all of my details again, set up a new password again, and provide a stronger identity with documents that it is rejecting. Waste of my time.
277 people found this review helpful
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Jeff Phillips
October 27, 2022
Not particularly well set up. If you put in some ID verification and move on, there are no menu options to return when it later asks for more ID. Easy to get stuck in a loop. Best then is to exit the app and restart it to get to the ID entry. This is not obvious. Hopefully they will improve it. (Update 3 mths later-) Always problematic and difficult to login. (Update 12 mths later) Can't log in on the pc, major disruptive issues but I'm out of space for this review. Not enough beta testing.
235 people found this review helpful
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Australian Taxation Office
August 12, 2021
Hi Jeff, we're sorry to hear you haven't had a good experience with myGovID. We’re continually looking to improve the myGovID experience. Please visit the website mygovid.gov.au/need-help as this may assist or give us a call on 1300 287 539 and we'll do our best to help you overcome the issues your having.

What's new

• Improve performance, stability and user experience.
• Minor changes to verify an ACT, NT, SA, TAS, or WA driver's licence.
• Bug fixes.
Find out more and provide your feedback at www.mygovid.gov.au