Very clunky app to use. I have tried three times to process an invoice from an A4 sheet, the apps camera features make it unreadable and pixelated when selected. No matter how many photos from different angles I use. Hasn't worked for a claim yet. Did make it easier to update info.
Works fairly well to submit claims with one date. Horrendous duplication to submit claims for the same service over different dates. Unable to process more than 3 claims in one session before "technical difficulties". Would prefer to use desktop site when possible- if only that would process all item numbers and I could avoid this app!
It seemed to work for 6 claims I did today. I will have to wait and see if the claims go through. If not, I will downgrade the rating! It had "technical issues" for a while. When that happened, it lost the claim info I just entered, so I had to enter it again. Not good. It made me enter the same info twice for each claim (item number and amount). I entered 6 claims one after another, hoping to save time that way. I had to type the same info over and over again, it would better if I could select from things I entered before. It was easier than filling in the paper form for me.
Useless app. When trying to open Captured Receipts, App hangs and can't return to previous window on clicking on back key. Lodged a claim with captured receipt, but Medicare sent me a mail stated that receipt wasn't received. I checked the capture photo and I found that the photo was compressed too much resulting very low quality image and unreadable. Also you are not allowed to lodge claim from mygov website. Stupid Medicare claiming system. Wasting taxpayers' money on this full of bugs app.
App works fine mostly. Not happy with turn around for Medicare claims but I don't think that's the apps fault... Also, since some update, it only allows you to enter 8 characters for a service provider's number, but my service provider's number has 9 characters in it. Please fix.
Unable to use this app to make a claim. So pretty much useless. No way to upload an existing document or image to make a claim, and when taking a photo with the app it appears fine until you select it. The app then reduces the image to something completely unreadable. It generates an image that looks like it is a bad copy of a bad fax when the original is a VERY sharp 12 megapixel image. Please fix this.
Creates a one-time access code for signing in to your account at my.gov.au
This app generates a verification code to login to your PRODA account
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