Wish I could give it less than 1 star. Absolute rubbish. No way to remember my details meaning you fill everything out every time even though nothing has changed since the flight I missed yesterday. Doesn't read QR code properly, doesn't scan passport properly. Photo taking interface is clunky. Still need to show vax cert at check in even though it's already been confirmed in the DPD... the paper forms were better and faster.
2 people found this review helpful
As what everyone have been complaining, the app is absolutely making no sense. I thought using app will be much easier than using the desktop online form, but no... app version is much more annoying to use. I can't upload my international covid vaccination details. Each time I save and continue, it went back to rescan page. The moment i use desktop online version, just a click and save. All submitted. In conclusion, just scrap the app and avoid all confusions. Straight to desktop online form.
5 people found this review helpful
Doesn't remember who I am from use to use; prompts for passport details afresh each time; has trouble scanning RFID in passport; incredibly hard to take a selfie; never got it to scan a printed vaccination certificate and can't upload a PDF version; requires a data connection; and doesn't seem to change anything at the border as all the old forms are still waiting on arrival. Other than that, just the usual design snafus. A stressful start to a trip home.
48 people found this review helpful