14.6K reviews
Content rating
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About this app

An Australian Government mobile application that you can use to lodge an Australian Electronic Travel Authority (ETA) application. The ETA allows eligible passport holders to travel to Australia for short-term stays for tourism or business visitor purposes. See the Electronic Travel Authority website to find out more and check your eligibility to apply:


Support videos to assist with using the Australian ETA app are available as follows:

Scanning your passport: https://bordertv.au.vbrickrev.com/sharevideo/2d607dd8-829b-408c-8eb5-4005b7e5ef60

Reading the eChip (USA passports): https://bordertv.au.vbrickrev.com/sharevideo/08294c2c-91a6-4d09-a696-bd41a76866d0

Reading the eChip (Non-USA passports): https://bordertv.au.vbrickrev.com/sharevideo/3f24932c-d86b-4367-bd66-99d9225203ce

Taking a photo of yourself: https://bordertv.au.vbrickrev.com/sharevideo/03cc38fc-d065-4507-92c3-01d45f76e6e1

Please note that use of the Australian ETA App incurs a non-refundable service fee of $20.
Updated on
19 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

14.2K reviews
Bubby Mack
11 June 2024
I have tried taking the required photo at least a hundred times. The app always says it's in compliance and then won't accept the photo. I have watched the how to videos, researched the problem online, changed the lighting, background and everything else I could. This app is awful, terribly unfriendly to users.
13 people found this review helpful
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Russ Vick
24 October 2023
The picture-taking process is maddening. Though initially green-lighting the photo(s) the app would, shortly thereafter, reject the photo then start the entire application process over again. Attempted on 2 different phones (one less than a year old and another about 2 years old) with both front and back cameras, many, many times each to no avail. I researched the issue and realized it's fairly persistent among many users. Maybe it's time to fix it?
46 people found this review helpful
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Bill Allen
1 November 2021
This app is very sensitive and may require multiple attempts to scan the passport chip and after nearly 100 attempts, we have not been able to get the app to accept the photo. Tried the app on two different Samsung phones at full resolution, tried adjusting lighting, even changed clothes to a drab gray shirt. Nothing. And we have no other options without this app. Always same "failed" message. Shameful.
106 people found this review helpful