AustralianETA

Department of Home Affairs

About this app

An Australian Government mobile application that you can use to lodge an Australian Electronic Travel Authority (ETA) application. The ETA allows eligible passport holders to travel to Australia for short-term stays for tourism or business visitor purposes. See the Electronic Travel Authority website to find out more and check your eligibility to apply:

https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/electronic-travel-authority-601

Support videos to assist with using the Australian ETA app are available as follows:

Scanning your passport: https://bordertv.au.vbrickrev.com/sharevideo/2d607dd8-829b-408c-8eb5-4005b7e5ef60

Reading the eChip (USA passports): https://bordertv.au.vbrickrev.com/sharevideo/08294c2c-91a6-4d09-a696-bd41a76866d0

Reading the eChip (Non-USA passports): https://bordertv.au.vbrickrev.com/sharevideo/3f24932c-d86b-4367-bd66-99d9225203ce

Taking a photo of yourself: https://bordertv.au.vbrickrev.com/sharevideo/03cc38fc-d065-4507-92c3-01d45f76e6e1


Please note that use of the Australian ETA App incurs a non-refundable service fee of $20.

Ratings and reviews

The Visa Application process is fine, but the app has issues. It restarts a lot (e.g. if you switch apps) and since it doesn't keep in-progress applications, you may need to re-enter information several times. Taking a photo is hard, especially of young children. It asks you to type in your address, but then later on requests location info (so typing it in was a waste of time).

I'm normally fairly technology adept, but when I saw that I needed my smartphone to scan my passport and take acceptable pictures, I decided to keep putting off the application...until today. Just like with going to the dentist, it was much, much better than expected. Two passport applications were completed AND verified in about 45 minutes. Brilliant!

Application is terrible and user hostile. The photo taking process requires dozens of attempts. Eventually you get to the need for it to pull your location information. Most times it instantly returns with a failure but sometimes spins for a minute to get your hopes up and then fails. After hundreds of attempts, I was able to get beyond it by spoofing the location with a Fake GPS Location app (needs the phone in developer mode). High Security app since regular GPS location doesn't work.

What's new

This latest version contains a number of improvements and bug fixes.