Service NSW

3.6
23.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The official Service NSW app, making it easier to access government services.

Digital licences and credentials
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence

Vouchers
Apply for and use vouchers:
• Active Kids / Creative Kids
• First Lap
• Before and After School Care

QR Code Check-in
• Quick, contactless check in for school visitors
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
• COVID Safe Check-in is no longer available and contact tracing has been discontinued.

Useful tools and services
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information

Fines and demerits
• View and pay your traffic fines
• View your demerits

Tell us what you think
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
Updated on
Apr 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
22.6K reviews
Marty Bodsworth
April 7, 2024
Hi, I tried to log in and the app directed me to the website to log in. It sent me a sms code, I entered it and then forced me to create a pin (that I already had done previously). Then it shows an error message stating "a problem has occurred, please try again ". Please, get this app sorted, this is ridiculous!!!
5 people found this review helpful
Did you find this helpful?
Service NSW
April 11, 2024
Hi Marty, we apologise for any inconvenience caused by this issue. If you could email us at mobileapp@service.nsw.gov.au, we would be happy to investigate this for you. Thank you.
Anthony Shaw
April 5, 2024
If I get another reminder about rego being due at 2am in the bloody morning ...geeesh. Is there any way to change settings on this app? Besides this annoying fault, the app is fine. Edit 6.4.24 Seriously - I thought my review was clear. Dont send rego reminders out to users at all hours of the morning. Simple.
Did you find this helpful?
Service NSW
April 5, 2024
Hi Anthony, thank you for letting us know about your experience with the app. Our app is improved using feedback like yours. Please let us know if there's anything we can help you with at mobileapp@service.nsw.gov.au.
Gareth Watson
February 18, 2024
Unable to verify / add licences. Well they were previously on there, now they're not and it seems too difficult to add them into the app without a phone call and we all know how long a phone call to Service NSW is likely to last. What's the point in being licenced in NSW if you can't add your licences to the service nsw app.
Did you find this helpful?
Service NSW
February 20, 2024
Hi Gareth, thank you for letting us know about your experience with the app. The app is improved using customer feedback such as yours. Please contact us at mobileapp@service.nsw.gov.au so we can take a closer look at this issue for you.

What's new

Thanks for using the Service NSW mobile app! You can now search for Service Centre locations by entering a postcode or suburb to view a map and centre details.