Won't install on a Samsung s4, tried two phones with factory reset. Installs ok on a S6. Excellent customer service but was unable to find a solution. Haven't used the used app yet, so can't rate the usablilty.
App crashes after log in, no access to app features to check account amount & top up. Very disappointed with product!!!
It keeps telling me "Unfortunately, TravelSIM has stopped" so I cannot access the App to check balance, top-up or anything else. It was woking ok initially.
Can't use. Crashes every time.
App crashes a lot, great customer support but annoying having to contact them due to unstable app. It should work without having to log in online, basic features. When working properly it is handy to just dial a number & have it recognise the country prefix. A lot of work needed to improve usability.
Sadly, this app won't recognise the travel SIM in my phone - despite uninstalling and reinstalling both SIM and app and contacting customer service people. I think it's probably because I have a dual SIM phone - can't see any other reason unless it's just a very poorly developed app. I have been able to use the loaded data allowance and credit via my phone's own calling app etc. However, can't use the app to call/text or check recharge/current levels of credit. So basically can't really use it for anything! I have to go to the website if I want any info (still haven't located how to check data credit level on the website!). Very un user friendly in my experience. Will be finding an alternative for my next trip. Both travel SIM and app have been a big fail and caused me some considerable stress. Don't waste your time or money with them.
Updated SIM Selection to be more responsive.
Fixed an issue with some phones crashing on start-up.
General speed improvements and bug fixes.
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