Trustco Bank

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1.02K reviews
Content rating
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About this app

Get 24/7 access to your Trustco Bank account information and services from your Android. Trustco Mobile Banking is a free service offered to all Trustco Bank Online Banking customers. Additional information is available at

CHECK BALANCES - See current account balances for your checking, savings, and loan accounts.

VIEW TRANSACTIONS - View recent transaction history in your checking or savings accounts and search for specific transactions by date, amount, or check number.

TRANSFER FUNDS - Transfer funds between your eligible Trustco Bank accounts.

LOCATE TRUSTCO BANK - Locate the nearest Trustco Bank Branch or ATM using built-in Location Services or search by zip code and street address.

SECURITY – Trustco Bank uses a mobile banking solution with your security in mind. Mobile data transmissions are safeguarded by 128-bit SSL (Secure Socket Layer) to prevent unauthorized access. We’ll never transmit your account number, and no private data is ever stored on your phone. Multifactor authentication and layered security technology help protect against fraud, and real-time activation via SMS confirms user identity.

REQUIREMENTS- User must have a valid login and password for Internet Banking.

To use Trustco Bank App, you must be a Trustco Bank customer and enrolled in our online banking service
To sign up, please visit
A supported mobile device is needed to use the Mobile Banking App

SUPPORT- For questions or assistance, please contact Customer Service at 1-800-670-4110, Monday through Friday 8:00am to 8:00pm and Saturday 8:00am to 5:00pm.

Trustco Bank does not charge a fee for mobile banking. However, third party message and data rates may apply
Updated on
May 30, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1K reviews
Lance Watkins
June 28, 2023
Mobile deposits crash the app 2/3 of the time, forcing you to log back in several times to deposit a check. The app also asks you to fill out security questions upon start-up, then if you fill them out and hit submit, nothing happens and it keeps you on that screen, meaning you have to deal with that screen showing up every single time you open the app.
1 person found this review helpful
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Trustco Bank
July 5, 2023
Sorry for the trouble you are experiencing with our app. For further assistance, please email us at +18006703110.
Lee Burnap
December 23, 2020
The new version is not as functional as the prior one. When I try to go back a screen using the arrow button, I get an error 'TOO_MANY_REDIRECTS'. It's very annoying as I have to pick a button at the bottom of the screen to get rid of the error. Also, the logoff process is extremely clumsy, requiring too many buttons to complete the process.
2 people found this review helpful
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Trustco Bank
January 1, 2021
Thank you for submitting your review. Please call us directly at (518)381-3699 ext. 3662 and we would be happy to assist in any way possible in hopes we can enhance your experience.
Manu G
July 7, 2021
Extremely bad customer experience. I tried to deposit checks through the app and the focus of the camera is so bad that it gives blurry pics, and it's auto focus...hence I can't do anything about it. Further more, the deposits get rejected at times and the app doesn't even tell me. Nor do I get an email telling about the same. I've tried my very best to stay with this bank. But now I'm tired of this game.
7 people found this review helpful
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Trustco Bank
July 9, 2021
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at 1-800-670-3110. Thank you.

What's new

Enhancements and bug fixes