Trustco Bank

Trustco Bank

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About this app

Best way to get the most from your Trustco Bank debit cards.
• Clearly see your purchases with cleaned up merchant names, location on a map and store info.
• Keep a close eye on your spending with spend summaries to see where you’re using your card online and in-store.
• Get 24-hour self-service at your fingertips. Activate cards, tell us when you’re traveling and report cards lost or stolen.
• Stay in control with real-time alerts and controls. Lock your card, set spending limits and determine where your card can be used.

Ratings and reviews

The website and app both seem to have issues letting me log in after midnight, which is ridiculous. This is an ongoing issue as if they're doing database updates and it's slowing everything down. I have issues during normal daylight hours. But if you're a night person and want to check your accounts, you're SOL and can't log in.

Mobile deposits crash the app 2/3 of the time, forcing you to log back in several times to deposit a check. The app also asks you to fill out security questions upon start-up, then if you fill them out and hit submit, nothing happens and it keeps you on that screen, meaning you have to deal with that screen showing up every single time you open the app.

Constantly rejects mobile deposits, check images are perfectly clear so I don't understand the issue. I tried calling the branch but just get told to "try again." Not a good look. Also not great that I'm not even alerted about the rejections, just have to check my deposit history days later to see that it was rejected.

What’s new

Minor bug fixes and enhancements.