4.4
1.24K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The official app of the city bikes of Velo Antwerp.

To travel smoothly through the city, rent a shared bike.
Become a member for a year or sign up for a day or week pass right away.

Use one of the more than 4000 shared bikes from Velo in Antwerp.
30 minutes per ride included in the subscription cost.
After every ride return a bike in one of the more than 300 Velo stations.
You can borrow another bike after 5 minutes in one of the stations.
With this app you can e.g. :
• Find locations of Velo stations and real-time available bikes
• Calculate and store a route (speed, co2 saved, calories consumed,..)
• Find info to access Velo and read how it works
• Be notified when using Velo and contact Velo yourself
• Report defects or problems so they can be followed up by the Velo customer service.

Contact Velo @ 03 206 50 30
info@velo-antwerpen.be
www.velo-antwerpen.be
Updated on
Jul 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
1.2K reviews
Cormac K
July 3, 2025
very good app except it stops you renting a bike before you look at the last ride. stupid distractions no user is asking for otherwise a pretty good app
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Luka Verhoeven
May 19, 2025
app says after every ride that the bike was not put back correctly. very unfortunate also that my card stopped working after the activation of app usage to unlock bikes.
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BAUER MEDIA OUTDOOR UK LIMITED
June 5, 2025
Bedankt voor je review. Je kan kiezen om een fiets te ontlenen met de Velo-app of met de kaart. Wil je terug overschakelen op de kaart, neem dan contact op met de Velo-klantendienst. Het duurt enkele seconden voor je fiets na het terugplaatsen geregistreerd is in een Velo-station. Tip: trek niet aan de fiets terwijl het slot nog aan het sluiten is
Jennifer
September 12, 2020
Not sure what happened to the app recently but can't log into user card zone anymore and can no longer see my favourite stations or search for stations. It's just a map with no station info. Better then to use Google Maps to at least see where the nearest station is... and hope for the best that there's a bike! Followed the instructions below and had contact by email to share screenshots, but no solution and still paying a subscription with an unusable app :-(
6 people found this review helpful
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BAUER MEDIA OUTDOOR UK LIMITED
September 21, 2020
Beste Jennifer, het probleem wordt onderzocht. Er komt spoedig een nieuwe versie van de app aan. Hopelijk lost dit het probleem voor jou op. Het Velo-team.

What’s new

In the new version, we have made internal changes to improve user experience inside the application.
Enjoy Velo!

App support

Phone number
+3232065030
About the developer
BAUER MEDIA OUTDOOR UK LIMITED
backoffice_app_publishing@clearchannelint.com
33 GOLDEN SQUARE LONDON W1F 9JT United Kingdom
+44 7827 357354