Proximus+: telecom and more

Proximus

About this app

Welcome to Proximus+, where your telecom and lifestyle needs meet in one app. With its intuitive interface and dynamic features, managing your daily routine has never been easier.

Make the most of all your Proximus products and services with a few taps! Stay connected and take control with features like:
• Easy bill management: View, download, and pay your bills securely from anywhere, anytime.
• Real-time usage tracking: Monitor your data, calls, and SMS usage to stay within your plan limits.
• Product & service monitoring through one single interface: In case an issue is detected, follow our step-by-step digital guide to find a quick resolution.
• Customizable options: Add new TV options, extra data, or device protection with just a few clicks.
• 24/7 Customer support: Get immediate assistance through our Proximus Assistant.
• Overview of all benefits for Proximus customers under Proximus for You.

But that’s not all! Proximus+ offers a wide range of features to enhance your daily life, including:
• Cashback & deals: Unlock personalized cashbacks and reduction codes when shopping online or at partner stores. Participate in contests to win amazing prizes.
• Smart mobility solutions: Simplify travel with parking management, public transport tickets, and navigation tools directly from the app.
• Energy management: Track and control your energy consumption with smart insights and get the best energy rates.
• Local events finder: Discover exciting events and book restaurants in your neighbourhood.

Why Choose Proximus+? To benefit from an all-in-one app with a personalized experience: a dynamic home screen that adapts to your unique needs, making everything accessible in one place, with tips and notifications tailored to your situation.

And all of this for free, for both Proximus customers and non-customers.

Download Proximus+ now and manage your Proximus services and your daily life from one single place.

Ratings and reviews

Utterly dreadful experience trying to use this app. It is cluttered with unwanted sales offers and totally irrelevant services. Why do you think I would be interested in mobility/parking products from my internet provider? It is almost impossible to find the information I want, and when I do the app is usually broken. E.g. trying to set up or turn off internet hotspot access. The UXUI design is terrible (especially the insane authentication steps). Truly a disaster of vision and implemention.

While the provider parts work (checking mobile usage etc), there is way too much random junk in this app. It makes it difficult to use. It's like they haven't realised people HATE bloatware. There is no need for a weather update, energy bill comparisons, navigation or parking stuff. At LEAST, give us options to turn it off. Stay in your lane.

I do not know what is wrong with this app. I am trying to schedule a move, but every time I attempt to update my new address on the app AND on the website, it keeps on saying either input the postal code and invalid entry, even though there is text. Even changing my address to receive my bills says "invalid postal code" EVEN IF I INPUT THE OLD POSTAL CODE AGAIN! Such a frustrating app. Now I have to go find a store and do it from there.

What’s new

Enjoy a better app experience with the latest updates:
• Improved Wi-Fi control: manage devices and suspend Wi-Fi with clearer timestamps and an enhanced interface.
• Enhanced deal section with categories (new deals, deals expiring soon, etc.)
• Performance improvements: greater stability and faster performance.
• Various bug fixes.
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