My bpost

bpost

About this app

My bpost app: easily track, receive, or send parcels and registered mail.

■ Never lose track of a parcel, including deliveries from PostNL, DPD, DHL, and other carriers – whenever, wherever. Automatically track your bpost parcels, or scan or enter the barcode of the parcel you want to follow.

■
Not at home at the expected delivery time? Let us know via your delivery preferences where we can deliver your bpost parcel, or easily postpone the delivery by a day.

■ Set your delivery preference for registered mail. Let us know who is authorized to receive your registered mail, or choose to have it delivered directly to your letterbox. Would you prefer to receive your mail a day later, or pick it up immediately at a Post Office or Postal Point? Just let us know

■ Sending a parcel? Quickly create a shipping label in the app and print it at home, at a Post Office, or Post Point.

■ Need to send registered mail? Easily create your own shipping label for your registered mail. Print yourself or go to a Post Office or Post Point and have it printed for you. Affix it to your envelope and pop it in the post!

■ Open Parcel Lockers without a screen via the app.

■ Choose when you receive notifications for parcels and registered mail.

■ Expecting a parcel from outside the EU? Then pay the import costs securely via the app. This way you can be sure that the request is coming from bpost and protect yourself against phishing.

■ Find Pick-up points & Drop-off points. With 3,100+ Post Offices, Post Points, Parcel Points and Parcel Lockers, you’ll always find one close by.

Ratings and reviews

The app works functionaly, but the user experience is not that good. It is an app that just opens everything in browser windows. The state is not passed on, the Theme is not passed on, the UX is really bad. The T&C or privacy policy are not readable on phone because it just shows a PDF. You have to zoom till you can read it, and then you have to go left right, up down to actually read it. That doesn't work. The embedded PDF viewer also has no diagonal scrolling. Bad user experience and function

Good app but needs optimisations. It doesn't make any sense to have to wait until the "eShop" button finishes loading to be able to do anything, especially considering most people almost never use the "eShop". Most of us just use mostly the "send" and "received" tabs. All of these loadings should be made asynchronously without blocking the entire UI.

I occasionally purchase items from Belgium as an international customer, but the app seems to require a local address to sign up (which I didn't know before giving them my information). I suppose it's partly my own fault for not considering that but I just wanted to be able to track bpost's own tracking numbers.

What’s new

Tracking and managing your parcels is now easier thanks to this new update. We listened to you and fixed defects you reported us. Fan of My bpost? Give your rating in the Store!