Mobile Office for Genesys
1K+
Downloads
Everyone
info
About this app
With Mobile Office for Genesys , we provide you the ability to extend the customer journey and communication to virtually anyone in your company or organisation by mobilising the same tools agents use in your contact center onto the mobile devices in your company. Branch managers, field technicians, home workers, store managers, anyone can now handle customer interactions without losing the ability to manage and monitor the interaction.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
Data can’t be deleted
What's new
Bugfixes and improvements:
- Fix for users unable to make outbound calls after temporary disconnect.
- Fix for users unable to make outbound calls after temporary disconnect.
App support
About the developer
Ideal Systems
mosupport@idealsystems.be
Harensesteenweg 232, Internal Mail Reference 2.10
1800 Vilvoorde
Belgium
+32 460 24 02 94