2.5
5.92K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Your time is valuable, and at Banco Mercantil Santa Cruz we know it!

That's why we're introducing the new version of our Mobile Banking, completely redesigned so you can carry out your transactions quickly, securely, and from the comfort of your phone.

With you in mind, we've updated the app with a modern, intuitive, and functional interface, adapted to your needs in this digital world. Now, your experience will be smoother, faster, and more personalized.

What's new?

Refreshed, modern, and intuitive design.
Updated images and more communicative banners.
Shortcuts to the most common transactions on iOS and Android.
Privacy controls to show or hide your balance.
Improved recipient management.
Simpler transfers between your own accounts, third parties, and other banks.
Fewer required fields for transfers.
Streamlined workflow for paying for services.
More information on loans and credit cards.
Easy location of branches and ATMs.
Redesigned QR transfer menu.
New, modern, and simplified look for the dynamic password.
New access to Benefits from the main menu.
Ability to copy and paste account information.
Option to recover your password from Mobile Banking.
The Claim Point button is now available in the app.
Historical Statements are available in the options menu.
Change your password from the Access Methods menu.
Improved messaging with color-coded alerts and new pop-ups.

Don't have a username yet?

Get one by registering from the new app, calling our Help Desk, or visiting any of our branches!

Forgot your password?

You now have a new password recovery option from Mobile Banking. You can also do it from Online Banking or contact us at our Help Desk, and we'll be happy to help you.

Discover everything you can do with the new Mobile Banking:

Check your account balances and transactions.
Pay and generate QR codes valid for up to 365 days.
Add, edit, and filter third-party and other bank accounts.
Make transfers between your accounts, to third parties, and to other banks.
Pay for basic services such as phone, internet, TV, school, and more.
Make loan and credit card payments.
Schedule transfers and utility or credit payments.
Easily locate our branches and ATMs.
Request your PIN to use ATMs without a card.
Make transfers via QR code.
Send money to cell phone numbers so the beneficiary can pick it up at any BMSC ATM with a unique PIN.

For more information and to discover many products, visit:
🌐 https://www.bmsc.com.bo
Updated on
Jan 7, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
5.87K reviews
Marcelo Soria
February 5, 2024
The app is extremely slow to load the login screen. Also many times when making a QR transfer I received the message that the push feature to receive a token is not available and I'm asked to try later. It's so disappointing when I'm trying to make a payment outdoors not to have a reliable application to access my money.
16 people found this review helpful
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Banco Mercantil Santa Cruz S.A.
February 5, 2024
Lamentamos mucho que estés teniendo problemas con la aplicación. Continuamos trabajando para mejorarla.
Rodrigo Bejarano
April 18, 2024
Keep getting messages that the amount I'm trying to transfer exceeds my daily limit when it doesn't. Asked to clean cache, clean data but nothing solves the issue. Phone support doesn't have idea what to do
8 people found this review helpful
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Banco Mercantil Santa Cruz S.A.
April 19, 2024
Agradecemos puedas darnos más detalles sobre el problema que estás experimentando al correo electrónico CallCenter@bmsc.com.bo, de esta forma, podremos brindarte atención directa y personalizada.
celso colque huanca
January 26, 2024
Garbage the upgrade
5 people found this review helpful
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Banco Mercantil Santa Cruz S.A.
February 5, 2024
Lamentamos mucho que estés teniendo problemas con la aplicación. Continuamos trabajando para mejorarla.

What’s new

En esta versión realizamos mejoras de estabilidad y correcciones de errores para optimizar tu experiencia en la aplicación.

App support

Phone number
+59122409040
About the developer
Banco Mercantil Santa Cruz S.A.
emflores@bmsc.com.bo
CALLE AYACUCHO ESQ, MERCADO, #295, Zona CENTRAL, Edificio BANCO MERCANTIL SANTA CRUZ Pedro Domingo Murillo Bolivia
+1 561-990-8436