Big disappointment when they upgraded because my old phone didn't work anymore (running Gingerbread). So I had to buy a new one, something I needed to do anyway. The upgrade for me works just like always--Great! Love being able to make deposits from home.The automatic picture snap is easy to turn off, as is auto flash.
Unreliable at best, worse than before This system seems unable to read account information even though it is clearly legible, even at the small size in the photo. It will take 10 or 12 photographs before the check will submit properly if ever. It takes longer to use the mobile app then it does to drive to the bank and make a deposit.
Great job Easy to use
They ruined it with camera change. This app worked great for about 2 years, then they added automatic camera function that makes it nearly impossible to make mobile deposit. It took 2 hours and about 20 tries to get a single deposit made. I had to resort to an entirely black, matte background and perfect lighting. Even then, the camera function requires you to hold still for an uncomfortable.
. Does not always update purchases or withdrawals! !
Love the app works great Easy to use, I can do everything on this app!!
Based on your feedback, we’re introducing new enhancements to your mobile experience:
* Control the use of the camera flash while making a mobile deposit
* Select whether to use automatic photo capture or manual photo capture for mobile deposits
* View images of items deposited at a branch or through mobile deposit in your Transaction History
This version also includes:
* A fix to address an issue that was preventing some users from using mobile deposit
* Bug fixes to improve app performance