Minha Claro Residencial (NET)

3.8
809K reviews
10M+
Downloads
Content rating
Everyone
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About this app

NET is now at Claro

Minha NET services can now be found at Minha Claro residential!

With the Minha Claro residential app you have self-service in the palm of your hand! Access key services quickly and easily.


See some of the features you will find here:

INVOICE

Do you want practicality?
In the Minha Claro residential App you can view the payment status of your invoices, in addition to issuing the barcode to pay them at any time. You can also generate and share the 2nd copy (PDF) of your invoice.

SUPPORT AND TECHNICAL VISIT

Identify and repair problems with your products through "I Need Help" and, if your problem persists, schedule an in-person visit with a technician.

Did an unforeseen event arise hours before the visit? No problem! In addition to checking the Visits already scheduled, you can reschedule or cancel them wherever you are.

AND ALSO

You can share or change the name and password of your Wi-Fi networks, configure how you receive your invoice, in addition to accessing the benefits that only Claro residential customers have.

We want to know what else you would like to have in the Minha Claro residential App. So please don't forget to rate us and leave your comment.

Access Minha Claro on your Wear OS device!

Pay your residential bill
Check the sign of your products
Updated on
Nov 13, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
806K reviews
Scott Hansen
March 23, 2021
Worst internet experience ever. App makes no improvements. I bought 240 service. My chip from Tim provides faster speeds. In response to Claro's response below. I enter their app two or three times a day. The options to reset the wifi are limited. If there is an additional issue, it wants to schedule a technician; but the technician who comes say I should switch to OI; because the cable from Claro is too old and I shouldn't expect more than 7 MB when I contracted for 240. I finally called to cancel; of course they wanted to charge a fine for canceling. I reciprocated with an offer to fine them for not delivering what I paid for.
83 people found this review helpful
Did you find this helpful?
Claro Brasil
March 23, 2021
Olá, Scott! Você já tentou realizar um autodiagnostico pelo app? Orientamos que acesse o menu de suporte e clique em “Preciso de ajuda”. Ele te dará alguns direcionamentos que podem ajudar bastante! Se achar necessário, pode também agendar uma visita técnica. Conte conosco! Minha Claro Residencial (NET) - Internet, fatura e autoatendimento
A Google user