At first I really liked this app. Then I tried a Smart Payout from BTC to ETH. Still says sending and funds never reached ETH wallet. Funds show as gone in BTC wallet. 3 days and 5 trouble tickets later no response. Then I see that my trouble tickets were closed without me ever being contacted. At first I assumed slow response times but now it seems more like I've been robbed of a couple bitcoins. Would give negative stars if I could.
This app is nice looking and we'll laid out. I like however I now have two transactions stuck pending for days. DON'T USE IT IF YOU NEED IT TO WORK CORRECTLY. CUSTOMER SUPPORT HAS BEEN LESS THAN HELPFUL SO FAR AS WELL. Just wanted to add to this. I just lost a may 20th transfer this morning on may 23. Finally said it failed. Now I have officially lost money on this app. And support is useless. Answering 1 question a day with nothing helpful. BEWARE THIS APP IS FULL OF BUGS.
Yet to use it
I like the app, but when exchanging to one of their other wallet apps they don't give you the rate they say. If they say, "You will get..." X amount then they should give you this. The funds are then sent right away. I check the rates after the transfer is complete and it still is near the same as when I sent too. I can understand a little deviation, but not this much. So I don't get why it ends up being so expensive.
I love the UI but i wish they would have all the Minersgate cryptocurrencies since this is advertised by them
Bug fixes and other improvements.🔧
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