Cover for claim code needed Why is it not possible to view the amounts left that can be claimed for a particular type of claim and save us having too call you? ..and STILL no update in this in 3.5 years since the below was posted... Would be good if you could tell what the cover would be if you entered the providers code for the treatment. That way the customer could make an on the spot decision about whether to proceed without having to call bupa to check.
Have to enter bank account details every time? Can't store bank account details or just make payment to default account registered with BUPA. Have to manually provide membership number on every claim. The date selection field is a nightmare for anyone born pre-millenium. So much scrolling! I just want to type in the date. Maybe my extras will cover RSI for use of the date wheel in the application?
Terrible It has a terribly outdated design and many functions within the app don't even work, i.e., searching for a provider causes the app to crash. Doesn't really provide you any decent information. A largely useless app.
Pointless App to have?? Make it like NIB with actual features Basically does the same as what google will do - Or for most things you will need to log into your account via the website. It will show you who is covered and level of cover with an ability to claim. That is it for information containing your file. There isn't options to make payments, see payment details, see any previous claims you have made etc. A great app you should learn off is the NIB app, where it has actual uses. While the app worked flawlessly and did what it said - Still pointless...
Faulty Design Before running the app go into your security settings and enable "unknown sources". This was the only way i was able to get the update installed for the Service Providers.
Outdated and poor functionality. Can't submit photo of receipt to claim, can't set passcode to log in. Feels like a poorly made mobile wrapper for the poorly made website. Even the Medicare app has better functionality, and that's made by the most dysfunctional organisation in Australia, the government. Why not invest some of your millions in profits on a usable app? This is a poor reflection on your corporation.
Bug fixes for downloading new provider data.
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