Buggy, almost useless Forced to use app for work, often stalls while loading. I need to type everything out separately in other programs so I don't lose my notes. Support says not many of their customers use the completion notes (the only way to input details about a job). Definitely counterproductive. Years of mandatory use and no significant improvements noticed. Not able to even save attached documents or copy job details into clipboard. Using a text document through email would be an upgrade.
STAY AWAY! For any business that is considering this software stay away! We have used this software since May 2016 and it was great for awhile now it's just costing us time and money. No one is willing to help resolve the issues and so far we have been unsuccessful at terminating our contract. There's better out there that's cheaper.
Negative 100 stars I had about a 3 page rant on why this app is one of the worst apps that I have ever used but of course I can't fit it in this box so I will just say this is the only app I have ever rated or commented on and if I could give it negative stars the only question would be how far negative should I go
Absolute rubbish! Lagging, slow, unstable app. Customer service is worth zero! As usually all concerns are past to product team. Year later no update or any feedback from product team what has been done to improve this so called app (it's literally browsers). Shame on you customer service trying to put blame on my network operator (all my colleagues have same issues on different networks), my phone (I have several phone by the way) or me (child could use it) as a user not knowing how to properly use this app. No wonder only 2.6 rating
Doesn't work It has bugs alk through it and no warning to the user when it doesn't work
Horrible If I could give a half star, I would. Excessive lag in sync, overly complicated for what it is.