MyBell

Bell Canada

About this app

The award-winning MyBell app lets you manage all of your Bell services any time, anywhere, from the moment you order them.

• View your Mobility usage.
• Change your TV programming.
• Add a travel option.
• Upgrade your device.
• Manage your Mobility rate plan, add-ons, and data.
• View and pay your bill, and set up pre-authorized payments.
• Change your Internet package and run a speed test.
• Get support from anywhere in the app.

Take advantage of advanced self-serve tools to do more while saving time:

• Use our step-by-step guide to install your new Internet, TV or Home phone services yourself.
• Manage your appointment with your Bell technician.
• Use our Virtual Repair tool to detect and fix issues with your Internet, TV or Home phone services.

Plus, take advantage of personalized offers and exciting contests exclusive to Bell customers.

The MyBell app is optimized for Android 13.0 and above.

For app support or troubleshooting, please contact us at: [e-mail]

Ratings and reviews

doesn't work. won't accept my account number. says the account number needs to be 8 chars, but my account number, when I log in on the website, is only 7. they say I need the latest version to fix that problem. I just installed it again, so it must be the latest version. there's no way to confirm because they won't tell me what the latest version number is.

Opening the app takes ages, frequently refusing to open at all and requiring a separate fix. Once in the app, things still take ages to load, and charges are obfuscated. For example, I am told that I've used more than $15 in long distance calling, yet no exact number is shown to me anywhere. While looking, I find a different page that tells me I have unlimited long distance calling, while on the same page it warns me of my pay-per-use fees, still not telling me how much they actually are.

Update(Aug.13/26):App isn't working, I don't know what happened but at least the website(bell.ca) let's me do what I need...It works, the menus can get you(or me, at least) turned in circles, but by checking regularly you can become aware of better plans that you would otherwise not know about. Keeping track of data and turning it on/off (separately for each device/#/plan is useful and the graphs/charts are nice and fairly easy to read. So, all in all not bad. Not great.. but definitely not bad.

What’s new

We’ve fixed bugs and made improvements to make your experience better.