![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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Works great for scheduling and changing appointments, but if i do the questionnaire, once it has been closed, there is no way to bring the q-pass back on the screen. i did the questionnaire prior to arrival, but i had to close it to display my donor card. They had to cancel my appointment to allow me to go back to the kiosk to redo the questionnaire. Kinda defeats the purpose of doing it ahead of time.
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXM6cp8yQgWb0aFa_pwjLyVPV6Zkk7Ghm_W3VLpd_gSyhtjZ-v6=s32)
Melinda Ricker
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Makes it easy to schedule and reschedule appointments. I really like the stat tracking, and the appointment reminders. One reccommendation: please don't have the clinic search default to whole blood. I thought the app wouldn't allow me to book plasma appointments. Because of quick feedback from the app developers, my experience is even better now. I like that kind of service.
22 people found this review helpful
Canadian Blood Services
October 19, 2020
Hi Melinda, thank you for your comments. You can actually set the default donation type (plasma or whole blood) for the search by going to Account > Settings > Search Options. Cheers.