
Joshua Bamford
I did not have high expectations considering prior experiences with both medical and non-profits software solutions. But I can say that I was pleasantly surprised by how smooth and intuitive it was to navigate, with all of the information I want plus various nice to haves (went the extra mile with a home screen widget). The ease at which one can book an appointment, set a reminder for it, cancel without penalty, and reschedule for another day suits those with busy schedules.
3 people found this review helpful
Canadian Blood Services
January 8, 2026
Thank you for the five-star review. We are quite happy to hear you are enjoying the app. With every new app version we are introducing new features and improving existing ones. Thank you for being a donor. The strength of Canada's Lifeline and our ability to improve the lives of patients relies heavily on the commitment of donors, like you. - MB

chelynne S
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Looks nice but the functionality is broken. The system is not smart enough to send a whole blood questionnaire when donating whole blood. Because I've donated plasma before or have plasma defaulted somewhere in my profile, apparently it gave me the wrong survey twice in a row...meaning I had to do the blood questionaire in person. The staff has told me I will have this exact same problem if I donate plasma agai To add insult to injury, the feedback portion of the app doesn't work on Android.
Canadian Blood Services
March 11, 2026
Hi Chelynne,
Could you please send an email to feedback@blood.ca so that we can look into this. You should be receiving the correct questionnaire. In your email please include your name, date of birth, phone number and address on file, so they can access your file. Thank you for being part of Canada's Lifeline. - MB

KK Shield
great app! ... until u need to update it. why why why does it always say there is a problem with CBS servers and we need to try again later or call the 1-888 number?!(and no, uninstall and re-install doesnt fix)
Canadian Blood Services
May 3, 2026
Please send an email to feedback@blood.ca include the following information or you can call 1 888 2 DONATE (1-888-236-6283) :
Phone Model
Phone OS
GiveBlood version
Are you using WiFi or cellular data to access the app?
Include you donor number z
Please provide date and time
Provide a description of what happened
-MB